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Responsibilities:
- Provide remote troubleshooting support for proprietary software.
- Make outbound service calls to customers.
- Resolve issues using Knowledgebase articles.
Qualifications:
- U.S. citizenship and active SECRET Government Security Clearance required.
- 1 to 3 years of help desk/service desk experience.
- Strong written and verbal communication skills.
Peraton
Peraton is a next-generation national security company that delivers trusted, highly differentiated solutions and technologies to protect our nation and allies. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces.