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System Analyst - Workday Absence & Time Tracking (f/m/x)
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Stakeholder Management
Responsibilities:
- Assist with UTO and PTO requests.
- Monitor intraday schedules and agent workloads.
- Provide data around adherence and attendance.
Basic Qualifications:
- Bachelor's degree or equivalent experience.
- 2+ years of WFM experience in a Technical Support environment.
- Microsoft Office proficient.
Skills:
- Organizational multi-tasking and time management skills
- Attention to detail.
- Interpersonal skills
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