Customer Success Manager
Remote regions
USBenefits
Unlimited PTO
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Account Management:
- Own and manage assigned health plan accounts, ensuring customer success.
- Build strong relationships with client stakeholders while navigating difficult conversations.
- Represent the customer internally, ensuring alignment.
Issue Resolution:
- Coordinate with Engineering, Product, and other teams to resolve issues effectively.
- Track and manage complex client issues, ensuring accountability and timely outcomes.
Requirements:
- Experience managing enterprise accounts in healthcare.
- Strong relationship-building skills with senior-level stakeholders.
- Excellent communication and organizational skills.
Jobgether
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements. They identify the top-fitting candidates and share this shortlist directly with the hiring company.