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The Role:
- Working from your remote home office to provide technical support.
- Acting as an internal customer advocate.
- Ensuring cases owned are handled according to SLA.
What you'll do:
- Contributing new knowledge base articles.
- Drafting and distributing technical notices.
- Prioritising your work to accomplish the most important tasks.
What We Offer:
- Distributed work environment.
- Personal learning and development budget.
- Recognition rewards and annual compensation review.
Canonical
Canonical is a leading provider of open source software and operating systems. They are a pioneer of global distributed collaboration with 1100+ colleagues in 75+ countries and very few office based roles, founder led, profitable and growing.