Patient Services Associate
Benefits
6w PTO
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Responsibilities:
- Managing customer experience through the end-to-end pathway
- Delivering a great experience across all communication channels
- Problem-solving when issues arise and escalating where necessary
Requirements:
- Experience of working in a customer/patient-facing environment
- Superb verbal and written communication skills
- Strong analytical thinking and the ability to handle multiple tasks concurrently
Benefits:
- Inclusive policies designed by our team, for our team
- Personal Development budgets
- Access to talking therapy
Scan.com
Scan.com is a digital health company making diagnostics accessible, fast, and transparent. Their technology speeds up diagnoses for timely treatments, improving healthcare outcomes for patients, and they've raised a total of $60 million in VC funding.