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Responsibilities:
- Own and scale core HR operational programs (e.g., employee lifecycle workflows, case management, and service delivery models).
- Lead the design and optimization of HR workflows within ServiceNow.
- Translate complex HR and business requirements into scalable processes and system solutions.
Qualifications:
- 7–10+ years of experience in HR Program Management, HR Operations, HRIS, or Total Rewards within high-growth or SaaS environments.
- Strong experience leading HR systems and process optimization initiatives, including hands-on experience with ServiceNow (highly preferred) and HRIS platforms such as Workday.
- Strong understanding of HR workflows, data structures, and system integrations.
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