Turnitin is a global leader in education integrity, partnering with educators and institutions for over 25 years.
A remote-first company with a diverse, inclusive culture across 35+ countries.

About the Role:

You will provide Tier 1 technical support via email, phone, and live chat.
You will work closely with Engineering and Product teams to resolve issues and improve products.

What We're Looking For:

A self-starter with a bachelor's degree or customer support experience and fluent English.
Strong problem-solving skills and ability to manage multiple tasks in a fast-paced environment.

What We Offer:

Competitive paid time off, health coverage, education reimbursement, and parental leave.
A remote-first culture with monthly wellness reimbursement and access to mental health platform.

Turnitin

Turnitin is a recognized innovator in global education, developing learning integrity solutions for over 25 years. With over 16,000 academic institutions in 185+ countries using their services, they foster a remote-first culture and a diverse team across 35+ countries.

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