The Admissions Counselor leads the treatment team, alongside providers, care navigators, and administrators. Conduct intake assessments to evaluate individuals’ appropriateness for the program. Provide individual support, such as crisis intervention, referrals to other resources, liaising with outside parties involved in the member’s treatment and coordinating with the Care Navigators.
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Conduct biopsychosocial intake assessments to evaluate client needs. Serve as the first point of contact for potential clients, creating a welcoming experience. Determine the most appropriate level of care for each client.
Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP and IOP services.
The Clinical Assessment Specialist completes comprehensive assessment documentation, initial treatment plans, and evidence-based screening tools. The Clinical Assessment Specialist meets with the client and their guardian, establishing rapport and gathering confidential information. They are responsible for reinforcing programmatic structure as it pertains to efficient operations, safety management, emergency procedures, and crisis intervention.
Modern Recovery Network is a fast-growing mental health treatment organization that owns and operates multiple behavioral health centers in Arizona and Idaho.
- Conduct biopsychosocial intake assessments to evaluate client needs.
- Serve as the first point of contact for potential clients, creating a welcoming environment.
- Determine the most appropriate level of care for each client, aligning with their goals.
Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP and IOP services.
Deliver virtual individual and group counseling sessions to support recovery and promote wellness. Conduct intake assessments to evaluate Member readiness and determine appropriate level of care. Maintain timely, accurate documentation in an electronic medical record (EMR) system.
Affect is transforming addiction treatment through an innovative, evidence-based digital program, specializing in treating substance use disorders.
- Manage client crises using evidence-based interventions, providing risk assessment and safety planning.
- Identify roadblocks to clinical care and connect clients to the ideal treatment using Lyra’s proprietary software.
- Independently manage a caseload of complex, multi-need clients.
Lyra Health is the leading provider of mental health solutions for employers, supporting more than 20 million people globally. They have delivered 13 million sessions of mental health care and are known for their AI-powered platform and focus on improving access to high-quality mental healthcare.
The Admissions Inquiry Representative I manages inbound patient inquiries via phone, email, or other communication forms. The role involves providing program information, discussing insurance and finances with interested families, and handing them off to the Specialist. The representative also documents calls in a CRM system.
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment.
- Responsible for the day-to-day operations of the Pro Bono Program.
- Connects volunteer attorneys with low-income residents who appear before OATH.
- Identifies pathways to expand the pro bono program.
The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding approximately 400,000 trials and hearings a year.
- Practice active listening, empathy, and solution-focused approaches to collaboratively engage with patients seeking support.
- Prioritize effectively across multiple channels and follow care team protocols using good judgment to identify barriers to care.
- Interact and problem-solve with multi-disciplinary teams to ensure a safe and excellent patient experience and resolve issues related to prescriptions.
Ophelia is a venture-backed healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. They are a team of physicians, scientists, entrepreneurs, researchers and White House advisors working to re-imagine and re-build OUD treatment in America.
Lead and develop a high-performing Intake team, ensuring operational metrics, quality standards, and regulatory requirements are met. Oversee daily intake operations, coach team members, and drive performance through clear communication and accountability. Reinforce standardized processes, mitigate compliance risks, and support operational excellence to strengthen client trust and organizational growth.
Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration.