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Accountabilities:
- Provide Tier 2 technical support for customers and international partners.
- Collaborate with after-hours support teams to ensure timely resolution of priority cases.
- Ensure systems align with international data privacy and security regulations.
Requirements:
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- Minimum of 4 years of experience in IT infrastructure support or technical service delivery.
- Knowledge of networking, databases, storage, and enterprise software support.
Benefits:
- Competitive annual salary ranging from $77,000 to $100,000 USD.
- Opportunity to work in an international, collaborative environment.
- Exposure to innovative healthcare technologies and enterprise IT infrastructures.
Not Specified
This partner company delivers IT infrastructure support and software solutions, specializing in healthcare technologies. It maintains an international, customer-focused environment with a collaborative and inclusive culture.