Provide remote L1/L2 technical support for server infrastructure incidents via phone, email, and chat.
Troubleshoot hardware and software in Windows Server, Linux, and VMware environments.
Collaborate with escalation teams and document incidents in ticketing systems.
CGS is a global IT consulting and solutions provider focused on enterprise technologies and healthcare. They foster a collaborative, dynamic culture and serve international customers.
Provide remote customer support for healthcare IT systems in the Americas region.
Analyze and resolve service requests for radiology systems including PACS, RIS, and cloud solutions.
Execute action plans for complex technical issues and collaborate with international customers.
Siemens Healthineers is a leader in medical technology, pushing boundaries to create better outcomes for patients globally. With over 72,000 employees across 70+ countries, they foster an inclusive culture that celebrates diversity and individuality.
Act as the technical point of contact for external and internal stakeholders during onboarding and implementation.
Manage data integration and tech implementation projects, including EMR integrations, API connections, and SFTP data feeds.
Translate clinical and operational requirements into technical configurations and maintain integration documentation.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Operating as a physician-led organization with a fully remote team, we foster a culture of collaboration, continuous learning, and innovation.
Assess hardware, software, and network issues on medical imaging systems via remote troubleshooting and diagnostics.
Provide advanced support and guidance to Customer Support Engineers and collaborate on complex technical issues.
Maintain expert knowledge of medical imaging products and ensure compliance with regulatory and quality requirements.
FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics, along with Non-Destructive Testing solutions. With over 70,000 employees globally, we are guided by our Group Purpose of 'giving our world more smiles' and foster a dynamic, flexible environment.
Monitors and maintains IT infrastructure to ensure high availability and performance.
Diagnoses and resolves complex hardware, software, and network issues.
Plans and executes system upgrades, patches, and security measures to protect data.
US Anesthesia Partners is a healthcare organization that provides anesthesia services across the United States. The company employs a large team and fosters a collaborative culture focused on patient care.
Work closely with customers to operationalize and maintain the Tanium Platform, solving complex technical issues.
Identify opportunities for customers to gain greater value from the platform and direct tier 3 support cases.
Contribute to daily health-checks, document best practices, and provide technical direction to customer IT staff.
Tanium is the Autonomous IT company, driven by AI and real-time endpoint intelligence to empower IT and security teams. They are a global organization recognized on the Forbes Cloud 100 list for ten consecutive years, emphasizing collaboration, respect, and diversity.
Build trusted relationships with enterprise customers as a strategic technical advisor.
Proactively identify opportunities to improve platform adoption and optimize configurations.
Coordinate with internal teams to ensure seamless customer experiences and support retention.
A technology company providing a cloud-based platform for enterprise customers. The company fosters a collaborative and remote-friendly culture with a focus on customer success and innovation.
Lead technical solution development for HHS and federal healthcare opportunities.
Partner with Business Development, Capture, and Proposal teams to create competitive technical strategies.
Author technical proposal volumes, executive summaries, and management approaches.
VetsEZ provides proposal solutions and technical strategy for federal healthcare agencies. It is a company that values equal opportunity and supports remote work, offering training and benefits.
You will deliver ongoing technical configuration, enhancement, and optimization work across client environments.
You will apply deep platform expertise to implement enhancements and resolve complex configuration issues.
You will collaborate with Client Success and Product teams to translate technical needs into practical solutions.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. The company is an equal opportunity employer with a focus on client success and diversity.
Prioritize quick response and consistent delivery on SLAs to exceed user satisfaction.
Maintain detailed system documentation including interface specifications and data flow diagrams.
Collaborate with cross-functional teams to ensure smooth, scalable, and compliant data integrations.
SmarterDx builds clinical AI that transforms how hospitals translate care into payment. Founded by physicians in 2020, the platform connects clinical context with revenue intelligence, helping health systems recover revenue and improve quality.
You will own complex technical escalations, investigating and resolving advanced issues across the SaaS platform, hardware, and integrations.
You will bridge support and customer-facing teams, aligning on resolution timelines and representing support in strategic account conversations.
You will mentor Tier II and III support teams, contribute to incident management, and create advanced documentation to improve future troubleshooting.
Samsara is the pioneer of the Connected Operations Cloud, helping organizations harness IoT data to improve safety, efficiency, and sustainability across industries like agriculture, construction, and transportation. As a recently public company, we foster a culture of rapid career development and collaboration, with a high-caliber team dedicated to digitally transforming physical operations.
Serve as a dedicated IT support technician managing high-volume tickets, meeting SLA targets, and handling intermediate-to-advanced troubleshooting across Mac OS and Windows.
Provision, configure, and maintain user laptops, workstations, and accounts; support client onboarding/offboarding and IT project deployments including MDM and network configurations.
Develop and maintain documentation, manage physical assets, and mentor junior team members while ensuring compliance with SOC2 and HIPAA.
We are on a mission to create a human-centric, innovative, next-generation world of IT. We disrupt the IT service industry by offering custom solutions to each individual client, and we are a growing company focused on bridging the gap between IT and people.
Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.
Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.
Coordinate cross-functional teams and build trusted relationships with enterprise healthcare stakeholders.
The company offers a competitive compensation package and a flexible remote environment designed to support innovation, professional growth, and meaningful impact. It is a fast-moving technology environment with a collaborative culture focused on ownership, innovation, and continuous improvement.
Collaborate strategically with stakeholders to define technical vision and translate business requirements into innovative solutions.
Design and architect highly scalable, secure, and cost-effective systems, integrating cutting-edge technologies.
Lead presentations, mentor junior architects, and stay at the forefront of emerging technologies.
Homera Health has built some of today's largest and fastest-growing D2C telemedicine brands. They are a diverse, global team with a fun and casual work environment.
Deliver scoped integration work connecting external systems to our platform in a reliable, maintainable, and secure way.
Collaborate cross-functionally with Product, Customer Success, and Engineering to understand integration requirements.
Contribute to team rituals like Kickoffs, Retrospectives, and Technical Debt Reviews.
CareMessage is a technology non-profit building the largest patient engagement platform for low-income populations in the United States. With 22 million patients reached since 2013, the team holds a high standard for performance, collaboration, and integrity.
Investigate, analyze, and resolve complex application and infrastructure issues using structured troubleshooting.
Implement and monitor system health checks to proactively identify risks and minimize service disruptions.
Drive continuous improvement initiatives focused on application monitoring, reporting, automation, and technical support processes.
The company provides high-availability cloud services supporting business-critical applications. It operates with global teams and emphasizes operational excellence and resilience.
Diagnose, investigate, and resolve technical incidents as the primary point of escalation for Tier 2/3 support and procurement.
Architect systems, user flows, and automation solutions using Python or Go to support a rapidly growing internal user base.
Document support tasks and create repeatable processes to ensure team alignment and knowledge transfer.
Human Interest is a high-growth fintech company on a mission to make retirement benefits affordable and accessible for small and medium-sized businesses. Backed by investors like BlackRock and SoftBank, the company values autonomy, accountability, and inclusive collaboration in a highly collaborative startup environment.
Lead and mentor a team of technical implementation leads and software developers to deliver complex healthcare interoperability solutions.
Provide hands-on technical leadership throughout the implementation lifecycle, including solution design, troubleshooting, and operational readiness.
Collaborate with cross-functional teams to ensure scalable customer solutions and drive process improvements.
Smile Digital Health provides a FHIR-based data liberation platform for healthcare data exchange. The company ranked #19 on Deloitte's Technology Fast 50 for 2024 and fosters a culture of respect and inclusion.