Provide remote technical support for hardware, software, and connectivity issues.
Troubleshoot Microsoft 365, Active Directory, and Windows operating system problems.
Document support activities and escalate complex incidents to appropriate teams.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. As a partner for this role, they manage applications and next steps for a small, collaborative remote workforce.
Serve as a dedicated IT support technician managing high-volume tickets, meeting SLA targets, and handling intermediate-to-advanced troubleshooting across Mac OS and Windows.
Provision, configure, and maintain user laptops, workstations, and accounts; support client onboarding/offboarding and IT project deployments including MDM and network configurations.
Develop and maintain documentation, manage physical assets, and mentor junior team members while ensuring compliance with SOC2 and HIPAA.
We are on a mission to create a human-centric, innovative, next-generation world of IT. We disrupt the IT service industry by offering custom solutions to each individual client, and we are a growing company focused on bridging the gap between IT and people.
Lead end-to-end execution of complex, phased IT integration programs related to mergers and acquisitions.
Build and manage detailed project plans across multiple concurrent workstreams and stakeholders.
Maintain RAID logs and actively track risks, issues, assumptions, and dependencies across workstreams.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. As a partner for hiring companies, it supports large-scale technology transformation and M&A integration projects globally.
Serve as primary IT contact, handling hardware/software support, account management, and remote troubleshooting for a remote-first team.
Assist with compliance evidence collection and control testing for SOC 2, GDPR, and PCI obligations.
Maintain accurate audit-ready records, asset inventory, and documentation while supporting off-hours maintenance and small projects.
Velora unifies Aplos, Raisely, and Keela to help nonprofits thrive with fundraising, donor management, and financial tracking. We serve over 15,000 nonprofits globally and operate as a remote-first team with a mission to make nonprofit work easier and more impactful.
Scope custom technical projects, build solutions, and coordinate with teams to deliver for clients.
Define platform architecture, facilitate integrations, and ensure successful deployment for strategic accounts.
Design tools to automate solutions and create repeatable processes to improve project quality.
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. Founded in 2013, they have raised $240 million with 400+ team members across North America and EMEA.
Deliver remote IT support to clients, resolving technical issues via phone and remote tools.
Perform proactive maintenance tasks such as patch management, disk space cleanup, and vulnerability remediation.
Handle a mix of reactive support and proactive work to ensure system stability and security.
We are a dynamic and growing managed IT service provider that delivers proactive and reactive IT support to clients. Our team-oriented culture emphasizes reliability, customer service, and continuous improvement.
Manage end-to-end IT integration activities across complex M&A transactions, ensuring delivery against critical milestones.
Coordinate with technical teams and business stakeholders to maintain detailed plans spanning multiple concurrent workstreams.
Proactively manage RAID logs, dependencies, and escalations to keep delivery on track and align stakeholders.
Google is a global technology company that specializes in internet-related services and products. With over 180,000 employees, it fosters a culture of innovation and collaboration to solve complex problems.
Lead M&A IT integrations and manage Microsoft 365 environment optimization.
Develop and maintain documentation, security protocols, and system configurations.
Collaborate with IT team to execute upgrades, migrations, and ensure system performance.
E2 Consulting Engineers, Inc. is a professional services firm specializing in engineering services including project engineering, federal base operations, gas pipeline construction, environmental consulting, and IT services. Founded in 1988, the company values safety, innovation, and collaboration, with a dedicated team.
Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.
Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.
Serve as the first point of contact for IT support, triaging tickets and resolving Tier 1/2 issues across macOS and Windows endpoints and SaaS tools.
Lead IT knowledge management by building structured documentation for human readers and AI assistants in Confluence and the helpdesk.
Grow into Tier 2 systems administration of Okta, Google Workspace, Slack, Atlassian, and other SaaS platforms.
Updater is a leading technology platform helping major brands acquire and retain customers at scale, transforming fragmented purchasing workflows into seamless automated experiences. The company has raised over $450 million from investors like SoftBank Capital and Vista Credit Partners, and fosters a culture of innovation and growth.
Provide Tier 2 deskside and remote desktop support for end users in classified and unclassified environments.
Troubleshoot, diagnose, and resolve hardware, software, operating system, and peripheral issues.
Coordinate account maintenance, printer support, workstation relocations, and lifecycle tracking of IT assets.
Peraton is a next-generation national security company that provides mission-critical solutions and transformative enterprise IT services to government agencies. As a leading mission capability integrator, the company employs thousands and fosters a culture of innovation and security.
Create and maintain end user accounts and mailboxes in Active Directory and Office 365, including deprovisioning and software license management.
Conduct monthly user audits, assist with IT onboarding for remote employees, and maintain knowledgebase articles and SOPs.
Collaborate with Infrastructure, Security, and Desktop Support teams on user and system audits, acting as an escalation point for account issues.
National Debt Relief helps consumers overcome overwhelming debt through debt settlement and financial education. Founded in 2009, the company has helped over 450,000 people settle more than $10 billion in debt and is rated A+ by the BBB, fostering a team-oriented culture with growth opportunities.
Provide Tier 2 technical support for customers and international partners, resolving complex IT issues.
Collaborate with cross-functional teams to ensure reliable performance of critical infrastructures and software.
Support compliance with international data security standards and assist with system upgrades and migrations.
This partner company delivers IT infrastructure support and software solutions, specializing in healthcare technologies. It maintains an international, customer-focused environment with a collaborative and inclusive culture.
Provide expert support and troubleshooting of Windows workstations and servers.
Manage Microsoft 365 environments including Exchange, SharePoint, OneDrive, and MS Teams.
Oversee Azure AD administration and network management tasks such as firewall, VPN, and DNS/DHCP.
ICIMS provides an industry-leading IoT SaaS platform for technology management and support. The company is a global organization with a focus on cloud infrastructure and user environments, fostering a culture of continuous learning and cross-functional collaboration.
Provide Tier 1 & 2 support for macOS and Windows laptops, including hardware and software troubleshooting.
Use Jamf Pro and Workspace One to manage, configure, and secure devices; assist with Google Workspace tools.
Collaborate with U.S.-based IT and Security teams; participate in onboarding, offboarding, and documentation tasks.
GoGuardian provides award-winning K-12 learning solutions to promote effective teaching and student safety. The company is a mission-driven remote team with diverse employees focused on outcomes and continuous improvement.
Provides multi-faceted support to clients in an IT Service Desk capacity, handling issues via phone, email, web portal, and chat.
Diagnoses and resolves technical issues with desktop hardware, operating systems, and software using authorized tools.
Strives for first call resolution and rapid response to outages, collaborating with team and customers.
NWN is a leading AI-powered technology solutions provider for North America's public and private organizations. The company has a high-performance team of over 1,000 experts and a customer-obsessed culture, earning a 75 Customer Net Promoter Score and recognition as a 'Best Place to Work'.
Provide Level 1 and Level 2 technical support to employees across a global distributed organization, troubleshooting hardware, OS, application, and access issues.
Manage the complete lifecycle of corporate endpoint devices including macOS and Windows, using modern MDM platforms like Kandji, JumpCloud, or Intune.
Support identity and access management, employee onboarding and offboarding, and workplace productivity tools such as Google Workspace, Slack, and Zoom.
Learneo is a platform of builder-driven businesses including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr. They attract and scale high growth businesses built by visionary entrepreneurs, supported by centralized corporate operations functions.
Diagnose, investigate, and resolve technical incidents as the primary point of escalation for Tier 2/3 support and procurement.
Architect systems, user flows, and automation solutions using Python or Go to support a rapidly growing internal user base.
Document support tasks and create repeatable processes to ensure team alignment and knowledge transfer.
Human Interest is a high-growth fintech company on a mission to make retirement benefits affordable and accessible for small and medium-sized businesses. Backed by investors like BlackRock and SoftBank, the company values autonomy, accountability, and inclusive collaboration in a highly collaborative startup environment.
Process IT incidents and requests, ensuring prioritization and timely resolution.
Communicate clearly with all levels of the business regarding incident progress.
Collaborate with IT colleagues to resolve issues following ITIL principles.
Sigma provides IT services and support to various industries. They have been recognized as one of the Best Places to Work by the Sunday Times for three consecutive years, with a strong focus on their people and culture.
Lead, coach, and develop a global team of Customer Engineers, driving performance and culture.
Act as primary escalation point for complex customer issues, providing technical guidance and resolution.
Partner with Sales and cross-functional teams to support pre-sales enablement and customer onboarding.
The job is listed on behalf of a partner company, which manages all applications and next steps. The partner is a fast-growing SaaS environment focused on IT automation and software deployment serving thousands of enterprise IT teams.