Support and implement Microsoft solutions for clients, including M365, Azure, and Active Directory.
Gain hands-on experience with security platforms and endpoint management technologies.
Develop technical and consulting skills while working alongside senior engineers and architects.
Sentinel delivers solutions that address a range of IT needs, from security to communications to cloud and managed services. Since 1982, they have grown from providing technology maintenance services to one of the leading IT services providers in the US, with multiple operating centers and a team-oriented culture.
Serve as senior escalation point for L1 and L2 engineers across cloud, networking, and security.
Design, deploy, and administer on-premises and hybrid server environments including Microsoft 365 migrations.
Own patch management, vulnerability review, and enforce security standards for multi-client environments.
Our client is a team of passionate tech specialists who solve complex problems and deliver top-notch IT solutions for businesses across Australia. They take a proactive approach to IT management, ensuring minimal downtime and maximum performance.
Provide hands-on technical support and troubleshooting for M365 incident and task tickets including P1 through P4 issues.
Monitor M365 services, OneDrive features, Dataverse environments, and platform performance while supporting configuration and maintenance.
Create and maintain reference materials, FAQs, knowledge articles, iTrain content, and user support documentation.
ARSIEM Corporation provides support to multiple agencies across the United States Government with reliable and cutting-edge technical solutions. The company has an experienced workforce of qualified professionals committed to fostering proven partnerships with government clients.
Implement secure, compliant client environments using industry standards and best practices.
Support onboarding projects from discovery through cutover and handoff to Support.
Contribute to Technical Project Plans in partnership with Senior Project Engineers and Project Managers.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, they have grown through their focus on service and value ownership, execution, growth, intelligence, and camaraderie.
Provide first-line technical support to end-users via phone, email, and chat.
Diagnose and resolve hardware, software, and network connectivity issues.
Document and track incidents using ServiceNow, escalating complex issues as needed.
XTIUM builds IT solutions and provides a culture that empowers employees to achieve their best in a dynamic, fast-paced environment. The company is a global team of diverse professionals focused on excellence and continuous improvement, with a collaborative and accountable culture.
Serve as an escalation point for Remote Support Engineers and provide advanced troubleshooting across client environments.
Troubleshoot and resolve issues related to Microsoft 365, Entra ID, networking, VPNs, enterprise applications, workstations, and backup operations.
Maintain accurate ticket documentation, provide timely client updates, and contribute to knowledge base development and process enhancements.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services to growing, highly regulated organizations, delivering secure and dependable IT environments built to scale. The company has strengthened its leadership team and focuses on long-term client outcomes, building a team of professionals who value quality, ownership, and continuous improvement.
Design, support, and optimize Microsoft 365 cloud architecture across Power Platform, SharePoint Online, and related services.
Assist with data readiness planning, Purview integration, and compliance settings.
Collaborate with developers, security specialists, engineers, and government stakeholders.
ARSIEM Corporation provides support to multiple agencies across the United States Government with an experienced workforce of qualified professionals. They are committed to fostering a proven and trusted partnership with government clients and continue to provide reliable technical solutions.
Serve as a resource for resolving escalated technical support cases, utilizing Zendesk automation and microservices expertise.
Troubleshoot software issues involving APIs, containers, and cloud services, while collaborating with Engineering on bug prioritization.
Analyze ticket trends and implement automated solutions to improve operational efficiency and customer satisfaction.
Blackpoint Cyber is a leading provider of cybersecurity threat hunting, detection and remediation technology. Founded by former NSA cyber operations experts and fueled by a recent $190m series C round, the company is in hyper-growth mode and committed to equality in employment.
Handle IT support requests via Slack and resolve hardware, software, and account issues for remote employees across macOS and Windows environments.
Manage user accounts and licenses in Microsoft 365, including Entra ID, Exchange Online, and SharePoint, while supporting SSO and MFA troubleshooting.
Support device onboarding and offboarding through Rippling MDM, and provide user-level support for core SaaS platforms like Slack, Zoom, and Jira.
Robots & Pencils is an applied AI engineering firm that designs and ships AI co-workers for enterprise operations. Founded in 2009, the company has delivery centers in Canada, the US, Eastern Europe, and Latin America, with teams averaging over 15 years of experience.
Provide remote technical support to firm employees across the US, troubleshooting hardware, software, and network issues.
Administer end-user workstations, manage network devices, and maintain records of repairs using ticketing systems like ZenDesk.
Possess strong knowledge of Windows, Microsoft 365, LAN/WAN networking, and a CompTIA A+ certification is preferred.
Tyson & Mendes is a fast-growing civil defense law firm known for breaking the mold of traditional legal practice. The firm invests in its people with specialized training, clear leadership paths, and robust professional development, fostering a dynamic and diverse team.
Own the technical infrastructure supporting day-to-day operations across internal tools, marketing tech, and workspace management.
Manage Monday.com workspace design, automations, and user onboarding across multiple brand boards and team workflows.
Administer the martech stack including subscription management, cost tracking, user provisioning, and tool integrations.
Valerie is a multi-brand company that manages internal tools, marketing technology, and workspace operations to scale brands. They operate as a startup or scale-up environment, currently growing the team with a focus on systems thinking and execution.
Resolve level two M365 security issues and escalations from the NOC or service desk for managed clients.
Proactively assess client M365 environments for optimization and improvement opportunities.
Develop and maintain technical knowledge base articles and participate in an on-call rotation.
NRI North America provides managed IT services and support to clients across North America. They foster a collaborative, results-oriented culture with opportunities for skill development and growth.
Provide remote IT support across locations and time zones.
Own the full ticket lifecycle - log, categorize, prioritize, troubleshoot, resolve, escalate, follow up, and close with clear notes.
Create and maintain internal IT documentation, guides, and KB articles.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. They aim to give every candidate a fair and detailed assessment.
Support secure authentication integration, infrastructure incidents, and continuous service improvement.
Boxxe is a technology company that focuses on people, meaningful relationships, and practical know-how, putting customers, partners, and the environment at the heart of everything they do. The company emphasizes collaboration, simplicity, care, and delivery, with a team that represents a variety of backgrounds, perspectives, and skills.
Support and maintain AWS-based infrastructure, Microsoft services, and monitoring solutions.
Troubleshoot infrastructure and application issues, participate in incident resolution and root cause analysis.
Automate routine operational tasks and collaborate with cross-functional teams to improve processes.
Tietoevry Tech Consulting is a leading Nordic tech company that creates digital futures for businesses and societies. With a large team of professionals and a culture rooted in openness, trust, and diversity, they foster an inspiring and innovative workplace.
Answer support tickets from end users and troubleshoot issues.
Configure cameras for optimal performance and adjust user access.
Monitor network infrastructure and assist field installation teams.
Allied Universal Event Services is a leader in crowd management and event staffing, providing services at sports stadiums, concerts, festivals, and convention centers. They offer flexible part-time work and opportunities in event staff, security, and operations, fostering a welcoming, collaborative, and innovative team environment.
Provide technical support and system engineering for Windows-based and Linux-based platforms including Active Directory, DNS, and RDS.
Plan, execute, and oversee successful migration of data center infrastructure, applications, and services.
Participate in after-hours work and OnCall rotation while collaborating with cross-functional teams.
Sentinel Technologies, Inc. delivers IT solutions including security, communications, systems, networks, software applications, cloud and managed services. Since 1982, Sentinel has grown into one of the leading IT services providers in the US with a team-oriented culture and top workplace recognition.
Lead the administration and evolution of Microsoft Active Directory in a complex enterprise environment.
Design, operate, and maintain Public Key Infrastructure (PKI), including certificate lifecycle management.
Administer and develop Microsoft 365 / Entra ID identity services, roles, and access models.
Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. As a subsidiary of Kyivstar, one of Ukraine's largest telecom operators, they strive to change lives by creating technological solutions and products that unleash the potential of businesses and meet users' needs. They have over 600 employees.
Deliver high-quality IT support remotely, troubleshooting server, PC, VM, and network issues for clients.
Manage tickets, prioritize work, and ensure customer satisfaction through clear communication and problem resolution.
Maintain documentation and participate in process improvements, with occasional on-site visits (less than 5%).
New Era Technology provides end-to-end technology solutions, securely connecting people, places, and information. With a global team of over 3,000 professionals, the company fosters a People First culture focused on professional development, collaboration, and inclusion.
Travel to acquired firm locations to assess infrastructure, conduct discovery, and drive integration activities.
Lead decommissioning of on-premises equipment and migrate workloads, email, documents, and SaaS applications to Azure and Microsoft 365.
Serve as the day-to-day technical contact for the Partner Integration team, acquired firm staff, and senior leadership throughout each integration.
Mercer Advisors helps families amplify and simplify their financial lives by integrating financial planning, investment management, business management, tax, estate, insurance, and more, all managed by a single team. They serve over 31,300 families across 90+ cities across the U.S. and offer a workplace that stands apart in the financial industry.