Deal Desk Analyst - EMEA

Role & Responsibilities:

• Serve as the go-to partner for Account Executives, delivering end-to-end quote-to-signature support and strategic guidance on complex deal structures.
• Create quotes, manage pricing approvals, generate order forms, and proactively resolve blockers to keep deals moving, especially at month- and quarter-end.
• Ensure deals align with internal policies and scale efficiently within a fast-paced, high-growth environment.

Systems & Process:

• Support and evolve CPQ and CLM systems, including Ironclad, to scale with business needs and maintain high standards of data integrity across Salesforce.
• Identify and implement opportunities for automation to streamline workflows and leverage AI to reduce manual work and improve deal quality.
• Enable greater Sales self-service through scalable systems and process design, ensuring accurate order management and reporting.

Collaboration & Impact:

• Partner closely with Sales, Finance, Legal, and Product to align on deal execution, compliance, and to remove friction across the deal cycle.
• Help shape and define Deal Desk operations as Chainguard expands internationally, documenting and refining processes for consistency and efficiency.
• Act as a central point of contact for deal-related matters, continuously looking for ways to scale impact through smarter systems and AI-first thinking.