Coordinate and schedule customer site visits for Field Service Technicians.
Serve as the primary scheduling liaison for customers, maintaining proactive communication.
Optimize technician routes and daily workloads to increase efficiency and minimize cost.
Palmetto is a leading clean tech company with a mission to accelerate the transition to a clean energy future. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work.
Answer incoming calls, schedule appointments in Service Titan, and dispatch technicians as needed.
Handle customer calls professionally and correspond with other team members.
Maintain detailed and accurate customer records in the CRM system.
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Review, validate, and process dispatch requests to ensure complete and accurate scope of work prior to scheduling.
Coordinate and schedule field technicians for installs, surveys, go-lives, circuit activations, and related on-site work.
Serve as the primary dispatch communication hub between internal teams, vendors, and customers.
South Star empowers businesses in the telecom sector by providing support and management solutions for their IT infrastructure. Based in Navi Mumbai, they specialize in offering a wide range of services with a focus on the telecom sector.
Deliver and set up devices, tablets, hubs, and related equipment
Connect equipment to Wi‑Fi, apps, and Bluetooth, and confirm functionality
Explain equipment use in a clear, patient‑friendly manner
AIT Home Delivery provides customer care by offering delivery, assembly, and repair of consumer goods. They utilize dedicated teams of contractors to provide home services to companies sending goods directly to consumers.