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Your Responsibilities:
- Connect with customers via phone, email, chat, or social media to resolve their questions or concerns.
- Calmly resolve and de-escalate any issues while escalating interactions when necessary.
- Track all call-related information for auditing and reporting purposes.
Qualifications:
- Hold a college degree (RN) with an active RN license.
- Have at least 6 months of healthcare or customer service experience.
- Be comfortable with desktop computer systems and a call center environment.
Benefits:
- Access comprehensive health benefits including medical, vision, and dental.
- Enjoy competitive 401(K) plans, life insurance, and supplemental coverage.
- Take advantage of personal time off (HPT) and other leave programs.
TP
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With a global workforce of 500,000 across 300 languages, we are committed to being a force for good in communities and for our clients.