Source Job

$100,000–$120,000/yr
US

  • Design, configure, and deploy CCaaS and UCaaS solutions tailored to credit union environments.
  • Integrate Eltropy's AI Voice 2.0 voicebot and AI Assistant products with client telephony systems.
  • Partner with Onboarding Managers to execute technical onboarding for new credit union clients.

SIP VoIP CCaaS UCaaS

8 jobs similar to Telephony Tech Lead (SME)

Jobs ranked by similarity.

US

  • Collaborate with other teams to ensure seamless integration of UCaaS services with clients’ existing IT environments.
  • Oversee the configuration, deployment, and troubleshooting of UCaaS systems based on Alianza Metaswitch platforms.
  • Ensure the UCaaS service delivery aligns with customer requirements, business objectives, and best practices.

AireSpring, founded in 2001, is a leading provider of cloud communications, managed connectivity, and managed security. They have a reputation for service and support, delivering an award-winning customer experience and have over 22,000 enterprise locations worldwide.

US

  • Design, develop, configure, and support scalable communication solutions.
  • Integrate voice, SMS, and messaging services into enterprise platforms.
  • Troubleshoot integration issues and ensure secure, reliable telephony operations.

Jobgether is an AI-powered platform ensuring fair and objective job application reviews by matching candidates to core role requirements. They streamline the hiring process for partner companies, who then manage final decisions and interview processes.

US

  • 8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition.
  • Hands on experience with Webex calling and Webex Contact Centre & in design & implementation of Voice infrastructure.
  • Expert understanding of SIP. Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x

Vtekis provides Recruitment and Staffing services to many industries and domains through innovative and customized solutions. They are business professionals with strong understanding of client needs who work closely with staffing trade associations to ensure knowledge of the latest industry trends and technologies.

Global

  • Implement core voice capabilities using FreeSWITCH, Kamailio, and RTPEngine.
  • Build and optimize SIP call routing logic, RTP media relays, failover mechanisms, and NAT traversal.
  • Develop and manage configurations for scalability, codec negotiation, SIP trunk registration.

Eltropy is a FinTech company aiming to disrupt the way people access financial services. They enable financial institutions to digitally engage in a secure and compliant way, helping them improve operations, engagement, and productivity.

  • Investigate escalated voice-quality issues such as robotic audio, jitter, packet loss, one-way audio, latency, and dropped calls
  • Troubleshoot call routing and telephony behavior across SIP, VoIP infrastructure, and WebRTC applications
  • Analyze logs, signaling data, and call traces to identify root causes of calling issues

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide. They are redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. They are ambitious, product-driven, and execution-focused.

US

  • Spearhead and manage end-to-end UCaaS and CCaaS implementation projects for clients.
  • Consult and uplevel Professional Services team through knowledge sharing and mentorship.
  • Maintain focus on customer success and satisfaction, ensuring solutions meet client objectives.

Eltropy is on a mission to disrupt the way people access financial services by enabling financial institutions to digitally engage in a secure and compliant way. They empower community financial institutions to improve operations, engagement and productivity.

Global

  • Creating user-centered IVR designs for speech and DTMF applications.
  • Gather and analyze business and user requirements for IVR applications.
  • Design end-to-end call flows for speech and DTMF-based IVR experiences

Miratech helps visionaries change the world. They are a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises with over 99% project success rate since 1989. Miratech retains nearly 1000 full-time professionals, and its annual growth rate exceeds 25%.

US

  • Build, configure, and optimize voice agents using third-party platforms and in-house tooling
  • Own quality assurance for voice interactions
  • Work directly with our operations team and customers to understand workflows, gather feedback, and translate insights into product improvements

Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.