New Customer Success Manager
Salary range
$75,000–$87,000/yrBenefits
Unlimited PTO
Similar Jobs
See allSenior Customer Success Manager
Energy Exemplar
US
Salesforce
HubSpot
Account Management
New Manager, Customer Success
SmarterDx
US
Project Management
Communication
Data Analytics
Customer Success Manager
AvaSure
US
CRM
Customer Engagement
Relationship Management
New Manager of Customer Success - US Remote
PerfectServe
US
Customer Success
Account Management
SaaS
Customer Success Manager
Jobgether
Europe
Communication
Relationship-building
Presentation Skills
About the Job:
- Manage key customer accounts and ensure satisfaction.
- Drive product adoption and identify growth opportunities.
- Work to achieve revenue targets and support long-term customer retention.
Responsibilities:
- Serve as a Product Knowledge Expert, helping customers adopt workflows and address their needs.
- Monitor customer engagement and usage through dashboards.
- Document customer status, needs, activities, and communications in Salesforce.
Qualifications:
- Proven success in meeting or exceeding portfolio goals and metrics.
- Strong presentation and public speaking skills.
- Exceptional problem-solving and communication skills.
Radicle Health
Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They believe technology plays a crucial role in the success of the human services sector, and their teams learn from each other to test ideas faster.