Call for Release-Customer Service Representative

What You’ll Be Doing:

• Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
• Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal.
• Use the “DeCode This” tool to search VINs and gather the necessary vehicle information.

What We’re Looking For:

• Minimum of one year office support experience in a customer service role.
• Great communication skills – you’re comfortable speaking on the phone and writing clear, concise messages.
• Strong attention to detail, great problem-solving skills, and the ability to multitask.

Why You’ll Love Working With Us:

• 100% remote work with company-provided equipment.
• Clear, achievable performance goals with daily feedback to help you succeed.
• Weekly team meetings to keep you connected and supported.