Takes incoming calls from customers concerning post purchase related issues or concerns.
Displays professional, courteous demeanor when handling customer calls.
Provides prompt, efficient service for all customer inquiries.
Turn5 is a large and fast-growing e-commerce retailer in the Greater Philadelphia area. Best known for award-winning e-commerce platforms, they engage muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences.
Schedule customer appointments for collision repair and estimates following procedures.
Manage a high volume of customer communications and assist with rental car/tow scheduling.
Resolve customer concerns using internal resources and maintain data integrity.
Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. They operate over 650 state-of-the-art locations and have been in business for over 25 years, focusing on a People First vision.
Drive success in a high-volume, outbound sales environment.
Meet daily outbound sales production and monthly quality goals.
Identify eligibility, then consistently close enrollments.
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are the single largest provider of energy solutions in North America, with offices in over 60 cities in the U.S. and Canada, tailoring efforts to fit clients' specific needs.
Convert inbound and outbound calls into confirmed vehicle service appointments.
Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. They aim to make auto care a stress-free, trustworthy experience for everyone.
Ensure smooth daily operation via telephone and email support.
Support drivers and passengers, resolving their questions and concerns.
Focus on customer satisfaction and timely issue resolution.
Via is using technology to transform transportation around the world, aiming to change daily commutes and reduce environmental impact. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.
Aids customers through their automotive accessories purchasing experience.
Directs consumers to the best aftermarket parts for their vehicle.
Builds rapport with customers to foster repeat business.
Turn5 is a large and fast-growing e-commerce retailer known for its award-winning platforms like AmericanMuscle.com and ExtremeTerrain.com, engaging car, truck, and off-road enthusiasts with exceptional products and services since 2004. They have a commitment to creating meaningful customer experiences at every step of the journey.
Manage inbound customer calls, providing expert guidance through the loan application process.
Make outbound calls to customers to encourage the completion of loan applications as necessary.
Deliver exceptional customer service through clear, professional, and effective verbal and written communication.
Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered Colossus™ platform. They serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions, and they maintain an environment of inclusion and culture where their employees can thrive.
Reach out to customers to provide information, sell offerings, or solicit donations.
Qualify leads over the phone and insert information into a CRM system.
Coordinate and follow up on customer appointments, and make collection calls.
Wing is redefining the future of work for companies worldwide. They aim to be a one-stop shop for companies looking to build world-class teams and place their operations on autopilot.
Answer inbound calls for multiple client accounts.
Return missed calls within our response-time standard.
Qualify leads and book estimate appointments.
My Virtual Resources LLC provides virtual receptionist services. They are building a fun, upbeat, work-from-home team culture where people feel supported and valued.
Answer inbound calls and schedule service appointments.
Respond to customer requests to resolve issues.
Maintain and update customer database.
T3 Services Group is transforming the trades one customer at a time with top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the customer experience.
Actively conduct outreach via phone, text, and email daily
Successfully complete >100 outbound calls a day
Maintain 92% or higher customer satisfaction score
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes.
Efficiently triage incoming phone calls with professional phone etiquette.
Provide support for call center staff and resolve issues promptly.
Effectively communicate issues and solutions to members and pharmacies.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Respond to calls, emails, and requests for technical support.
Analyze technical problems with vehicles and provide technical assistance.
Follow work instructions and escalation processes for incidents.
Bosch invents high-quality technologies and services. They have over 300 specialized associates and around 15 nationalities, focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe.
Proven ability to de-escalate high-tension situations with empathy and poise.
Ability to navigate logistics-based challenges, including delivery windows, courier coordination, and location-based troubleshooting
Manage the full lifecycle of a resident’s issue, from the initial "where is my package" inquiry to the final delivery confirmation.
Fetch provides package delivery, valet trash, Fetch Market, and Fetch Storage. They operate in communities across the U.S. and are known for combining technology, logistics, and hospitality into one cohesive platform.
Schedule and coordinate activities of healthcare workers.
Screen and hire caregivers; promote the employer’s brand.
Answer calls and provide excellent customer service.
Cloverleaf Care is a rapidly expanding healthcare services company in the US. The company seems to have a positive and encouraging culture, valuing its employees and prioritizing client care.
Provides support to Account Manager and customers during the order fulfillment process.
Prepares quotes, researches customer product questions, and assists with bids.
Assists the Account Manager with stock, credit, and shipping issues.
They guide the connection between people and technology to calm the confusion of IT. Their team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions.
Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions
Document customer interactions accurately in the CRM system and maintain detailed records of all transactions
LesBaird Consulting LLC provides professional support services to businesses seeking to improve efficiency, streamline operations, and achieve sustainable growth. The company delivers tailored solutions that align with each client’s unique goals and organizational needs.
Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
Conduct in-depth initial consultation calls with families
A Place for Mom is the leading platform guiding families through every stage of the aging journey. They simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from their network of 15,000+ senior living communities and home care agencies.
Connect with customers from company-provided warm leads to discuss vehicle protection coverage options.
Clearly explain product features, benefits, and pricing to help customers make informed decisions.
Meet or exceed individual performance metrics including sales conversions, calls, and lead development.
APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for their partners. They foster collaboration across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support continued growth.