Build and maintain schedules that align with forecasted workload and staffing requirements.
Support schedule changes related to reforecasts and staffing changes.
Analyze schedule performance against staffing requirements and operational outcomes.
Colibri Group is a pioneer of online professional education. They serve over 1 million customers annually and employ more than 1,500 mission-aligned professionals with a rich and storied history.
Dive into data to analyze trends, generate insightful reports, and support forecasting activities that shape team operations.
Collaborate with cross-functional teams with a proactive and curious approach to drive smarter organizational decisions.
Grow your skills while making a tangible difference in how the company operates and serves its customers.
Walmart is a global retailer focused on helping people save money and live better by serving millions of customers. It is a large organization with a culture that values associates as individuals, offering meaningful work and growth opportunities.
Communicates system downtimes and escalates issues to management, documenting and reporting downtime summaries.
Monitors intraday staffing levels, manages staff between Miami and Atlanta servers, and initiates overtime offers.
Monitors real-time agent work states, sends adherence alerts, and manages auxiliary activities for schedule changes.
Qualfon is a business process outsourcing (BPO) company that provides contact center services and back-office processing. We foster a supportive and team-oriented culture.
Conduct outbound sourcing calls to attract new caregiver talent.
Coordinate the day-to-day schedules of caregivers and offer open shifts.
Act as the primary point of contact for inbound inquiries and referrals.
Lima Company is hiring a remote Scheduler & Recruiter. They are looking for someone with exceptional communication skills and a competitive mindset to join their talent and operations division in Lima, Peru.
Deliver and analyze hourly, daily, weekly, and month-to-date reports, ensuring accuracy and identifying forecast deviations.
Monitor real-time staffing levels, manage intraday schedules, and initiate overtime or activity changes to meet workforce requirements.
Process real-time segment entry requests, manage agent activities with exception codes, and communicate system downtime to all stakeholders.
Qualfon provides business process outsourcing (BPO) services to help companies grow. It is a mission-driven company focused on its people, employees, and culture.