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About the Company:
- They are a pioneering digital healthcare platform revolutionizing Australian healthcare access.
- They provide end-to-end digital prescribing and medicine delivery to consumers.
About the Role:
- You will support clinical operations, ensuring efficient service delivery and practitioner support.
- You will troubleshoot issues, manage queues, and assist with rostering and onboarding.
Key Responsibilities:
- Provide timely operational support to practitioners, resolving queries within SLAs.
- Assist with technical onboarding and data entry for new practitioners.
- Manage queues and monitor service performance to meet KPIs and improve patient experience.
What We Offer:
- 100% remote work with AEST schedule.
- HMO, 13th month pay, paid leaves, and learning programs.
N/A
They are a pioneering digital healthcare platform revolutionizing how Australians access and manage health. They are a small to medium-sized organization focused on technology-driven healthcare delivery.