Deliver high quality consults across a broad range of presentations and age groups.
Manage clinical assessments, prescriptions (S4 & S8), and follow-up consults.
Work closely with nurses and doctor support teams to streamline care.
Alternaleaf is Australia's largest telehealth provider, delivering safe and trusted services for over 200,000 patients. Founded in 2021 as part of Montu, the company aims to help Australians access alternative care via telehealth consultations.
Provide timely technical support, guidance, and platform education to patients via email and phone.
Use patient feedback to help shape the future of the PocketHealth platform.
Work collaboratively in a fast-paced startup environment to support over 2 million patients.
PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. The company serves over 800 hospitals and clinics and has a fast-paced startup culture that values empathy, diversity, and inclusion.
Directly supervise, coach, and develop the non-clinician care team, setting performance expectations and productivity targets.
Own clinician scheduling and coverage planning across a 24x7x365 operation, managing PTO, shift swaps, and real-time staffing decisions.
Drive patient queue management and throughput to meet SLAs, identifying bottlenecks and implementing AI-driven improvements.
Curai Health is an AI-powered virtual multispecialty primary care clinic that uses machine learning to deliver affordable and accessible healthcare. It is a remote-first company with a mission-driven team committed to improving health outcomes at scale.
Handle patient inquiries via phone, email, and SMS, providing status updates and technical support.
Navigate multiple software systems and use a knowledgebase to resolve issues quickly.
Achieve performance metrics including CSAT scores and error rates within 90 days.
Phil is a health-tech startup that provides a patient support platform for prescription management. It is a fast-growing company with a remote-first culture.
Serve as frontline support for clinicians using Ambience's AI documentation platform, diagnosing technical issues and providing empathetic resolutions.
Identify recurring issue patterns and create troubleshooting guides, FAQs, and SOPs to improve support workflows.
Respond to on-call escalations and contribute to reporting on CSAT, resolution rates, and handling times.
Ambience Healthcare builds an AI intelligence platform that restores humanity to healthcare by reducing administrative burden for clinicians. Backed by top VCs and ranked #1 for improving clinician experience, the company values candor, positivity, and deep thought, and is recognized as a LinkedIn Top Startup.
Provide frontline technical support for clinical applications like Epic, Cerner, and Meditech.
Troubleshoot and resolve incidents, document findings, and maintain service levels.
Work in a 24/7 remote environment with rotating shifts including nights and weekends.
The company provides clinical application support services to healthcare professionals. It operates in a fast-paced, 24/7 environment with a focus on reliable technology support.
Conduct high-volume telehealth pre-assessment consults, educating patients on safe usage and side effects.
Provide empathetic, non-judgmental care while documenting accurately to support safe prescribing.
Liaise with prescribers and the Patient Care Team to ensure continuity of care in a fast-paced remote environment.
Montu is Australia's largest healthtech business focused on alternative healthcare, supporting patients through its Alternaleaf clinic and other platforms. Founded in 2019, it has grown rapidly, ranked #1 in Deloitte TechFast 50 for two consecutive years and #1 on LinkedIn's Top Startups Australia 2024, with a remote-first culture.
Deliver high-quality telehealth consultations to a diverse patient population across Australia.
Manage S4/S8 prescribing responsibilities with full compliance and rigorous documentation.
Work closely with nursing and support teams to coordinate care and ensure continuity.
The partner company is a modern telehealth provider offering digital-first clinical services across Australia. It emphasizes clinical quality, safety, and collaborative care with structured support teams.
Own operational workflows across the patient journey including onboarding, lab fulfillment, and scheduling.
Monitor daily operations dashboards, identify stuck orders, and drive resolution.
Coordinate with external partners and build SOPs to ensure process stability.
SPHERE HEALTH is an evidence-based virtual care platform for women, providing comprehensive care through board-certified OB-GYNs. They are a startup launching in August 2026, currently building their founding team in the Philippines with a focus on operational excellence and patient experience.
Act as the first point of contact for clients via email, chat, and phone, troubleshooting software issues with a warm, professional manner.
Own each client conversation from start to finish, treating interactions as training opportunities to build client confidence and independence.
Collaborate with Product and Engineering teams to drive issues to resolution and identify patterns in recurring issues to improve the product.
Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance. With rapid growth across APAC, North America, and EMEA and a world-class eNPS score of 78, the company offers a dynamic, fast-paced startup environment.
Manage provider email support and answer calls in real time, resolving issues and escalating when needed.
Track every open item through to resolution, ensuring outstanding requests are followed up on.
Proactively support your provider network with warmth, professionalism, and a solutions-first mindset.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments. We are a remote-first startup with a small, agile team rooted in purpose and collaboration.
Act as primary support contact, managing Intercom Livechat and troubleshooting product issues.
Provision accounts, manage permissions, and assign or refresh sales territories.
Build and grow the help center, automation, and knowledge base to enable customer self-service.
We empower MedTech commercial teams with data, insights, and tools to deliver life-changing medical innovations. We're a remote-first startup building an intuitive revenue acceleration platform for medical device and diagnostic sales professionals.
Serve as the primary contact for provider emails covering caseload, technical, and operational issues.
Respond to provider calls and resolve logistical, technical, or patient-related issues in real time.
Proactively engage with providers to improve their experience and satisfaction.
This company supports a growing network of therapists and clinicians delivering mental health care to older adults. It is a small, agile startup with a collaborative, purpose-driven culture.
Manage patient intake, scheduling, and payment collection to support clinic growth.
Handle virtual check-ins, welcome calls, and authorization management via WelcomeWare platform.
Track and analyze reports on patient metrics, referrals, and clinical performance using Power BI.
Upstream Rehabilitation provides outpatient physical therapy and rehabilitation services across multiple locations. As a large organization, they emphasize a collaborative, patient-centered culture and support for teammates.
Support the execution of workflows and operational processes to expedite medication access.
Collaborate with doctors, insurance companies, and pharmacies to process prescriptions.
Master proprietary software tools to optimize operational workflows.
Generator Health is a company that expedites access to critical medications through operational workflows. They are an equal opportunity employer focused on efficiency and quality in healthcare.
Provide exceptional customer support via phone and email for a health and wellness e-commerce client.
Assist customers with product questions, orders, shipping, subscriptions, and account issues.
Navigate multiple systems and maintain accurate documentation while delivering empathetic service.
ModSquad provides customer support, content moderation, and social media services to top brands globally. Since 2007, the company has been a primarily remote organization with a team supporting over 50 languages in more than 90 countries.
Coordinate daily sales operations by reviewing opportunities in NetSuite, preparing quotes, and collaborating with logistics and procurement teams.
Provide administrative support including customer communications, sales reporting, and assisting with travel and meeting arrangements.
Contribute to process improvement by documenting standard operating procedures and identifying workflow optimization opportunities.
Our client is a U.S.-based group that builds and supports customer-focused businesses in the chemical and specialty materials industry. They prioritize operational excellence and clear communication, with a small internal team managing vendor relationships and remote operations roles ensuring smooth workflows.
Provide responsive patient support through phone and email, assisting users with platform access and technical questions.
Deliver empathetic and patient-focused service while ensuring issues are resolved efficiently.
Identify recurring patient challenges and share insights with internal teams to support product improvements.
The company is a healthcare technology organization that provides innovative digital solutions to help patients access and understand their medical information. The culture is inclusive and collaborative, with a focus on employee well-being and patient impact.
Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
Support outbound outreach campaigns and accurately document member interactions across multiple systems.
This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.
Coordinate and schedule interviews between clinicians, recruiters, and stakeholders while maintaining accurate calendars.
Manage candidate records, workflows, and data within applicant tracking systems and CRM platforms.
Support candidate sourcing, outreach, and background checks to ensure smooth recruitment processes.
OBStat is a healthcare staffing company focused on clinician hiring and talent acquisition. They are a mission-driven organization with a remote team, emphasizing operational efficiency and candidate experience.