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YOUR IMPACT:
- You will work with industry leading customers in maintaining Illumio’s technology deployments
- You will be responsible for logging and updating cases
- Escalation Engineers need to understand customer systems and configurations
YOUR TOOLKIT:
- Experience as a Technical Support Engineer working with Support and Services functions such as case management and call resolution management
- Expertise with Windows and Linux Operating Systems
- Strong organizational, problem-solving and systems analysis skills
Illumio
Illumio is a leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. They are powered by the Illumio AI Security Graph, their breach containment platform identifies and contains threats across hybrid multi-cloud environments.