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About the Role:
- Provide exceptional customer service for a global e-commerce brand.
- Handle inquiries, complaints, and ensure customer delight.
Who You Are:
- Fully fluent native English speaker with proven customer service excellence.
- Experienced with Amazon and managerial roles.
- Technically savvy with software like Freshdesk.
What You'll Do:
- Assist customers with product inquiries and concerns.
- Turn around dissatisfied customers and improve processes.
- Manage customer service software implementations.
What's in it for YOU:
- Work/life balance with flexible time-off and remote culture.
- Free premium culinary products from the company.
Dalstrong
Dalstrong is a large international kitchen knife and cookware e-commerce company based in Canada, with a fully remote team distributed worldwide. They are a fast-paced, high-growth company seeking passionate individuals to own their role.