Act as the initial contact for learner inquiries, using problem-solving skills to provide timely resolutions.
Assist in managing LMS issue tracking process within Salesforce, ensuring that learner concerns are documented and resolved efficiently.
Serve as an administrator and maintainer of shared drives and project management platforms such as Monday.com.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors. The Privia Platform consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients.
Coordinate private and public ILT classes for external clients and partners, ensuring accurate scheduling, instructor alignment, and logistics.
Maintain and update internal files, survey links, and templates; set up new customers and partners in Learning Management System.
Respond to platform‑related inquiries via the Case system, and identify process gaps or bottlenecks and propose improvements to streamline learning delivery operations.
Kinaxis specializes in end-to-end supply chain management solutions. They are a global organization with over 2000 employees worldwide, fostering a high-trust and high-performance culture, and are Great Place to Work® Certified TM.
Provide support to users experiencing product issues or seeking assistance.
Troubleshoot software and platform-related problems reported by users.
Document issues and resolutions within the product support ticketing system.
Equip is a virtual, evidence-based eating disorder treatment program that ensures everyone can access treatment. Since 2019, they have been a fully virtual company with a highly-engaged, passionate, and diverse team.
You ensure operational excellence and technical stability across our learning platform ecosystem.
You connect the dots between projects, recognize patterns that work, and replicate scalable solutions across initiatives.
You continuously improve the platform to enhance customer experience and business impact.
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 with more than 3900 employees. They provide innovative information and communication technology services.
Manage and optimize our LMS platform—configuring, uploading content, troubleshooting, handling updates, and generating reports.
Design and maintain learning paths, certifications, digital badging, and integrated training opportunities for our global user base.
Build and document standard operating procedures and best practices to maximize the effectiveness of our learning technology.
Ivanti elevates human potential within organizations by managing, protecting, and automating technology for continuous innovation. They are committed to diversity and inclusion and deliver world-class solutions for customers across the globe.
Support execution of monthly updates and bi-annual program releases, including QA, UAT coordination, documentation, and readiness tracking.
Co-build and develop strategic content elements, configuring modules and learning experiences within cohort-based learning platforms.
Partner with Global Learning & GTM Program Success teams, as well as content owners, and systems teams to align timelines and dependencies.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, serving 85% of the Fortune 500 companies.