Source Job

$70,000–$90,000/yr
France

  • Manage the end-to-end customer onboarding process, including KYC/KYB reviews and document verification.
  • Act as the main customer contact, balancing regulatory requirements with a seamless experience.
  • Analyze and improve onboarding workflows by identifying bottlenecks and recommending automation opportunities.

KYC/KYB Customer Onboarding Process Improvement Communication

10 jobs similar to Onboarding Operations Specialist

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Global

  • Own the customer onboarding process end to end, from first document request to activated account.
  • Run KYC/KYB reviews on business entities, including corporate structure and beneficial ownership.
  • Find friction in the onboarding process and propose automation and process improvements.

Altitude provides onboarding services for onchain-native businesses, handling KYC/KYB and account activation. They are a small team with high standards and a remote-first culture.

Global Unlimited PTO

  • Drive outbound onboarding to exchanges, brokers, custodians, banks, and service partners.
  • Manage end-to-end vendor onboarding including documentation, KYB/KYC applications, and legal coordination.
  • Maintain accurate tracking across multiple concurrent workstreams and follow up persistently.

Ondo Finance provides institutional-grade, blockchain-enabled investment products and services. The company is fully remote, well-capitalized, and backed by top investors including Founders Fund and Coinbase Ventures.

Global 4w PTO

  • Manage day-to-day operations of correspondence with banks and help businesses pass KYC Due Diligence.
  • Open B2B accounts in banks and EMIs, work with financial documents, and analyze risk areas to enhance controls.
  • Complete ad-hoc tasks given by the Team Lead within agreed timescales.

FYST is a leading fintech company in the payments space. It is a young, ambitious team focused on growth and innovation.

UK 16w maternity 16w paternity

  • Conduct enhanced due diligence reviews for high-risk customers to mitigate operational risk and fraud.
  • Collaborate with cross-functional stakeholders to improve compliance frameworks and processes.
  • Work independently in a remote-first environment with asynchronous communication.

Our partner is a globally distributed organization specializing in compliance and risk management for international business operations. They maintain a remote-first culture focused on work-life balance and continuous improvement.

US Latin America

  • Lead strategy and execution of critical systems for onboarding, compliance, and risk management.
  • Collaborate with engineering, compliance, and operations to build scalable products.
  • Define product roadmap and metrics for onboarding conversion and operational efficiency.

The company builds modern financial infrastructure for secure, efficient access to global payments. It is a fast-growing organization that values innovation, compliance, and high ownership.

US Latin America

  • Own the product roadmap for KYC, KYB, and onboarding, balancing conversion speed with regulatory compliance.
  • Drive strategy for onboarding API and SDK, shaping risk rating programs and internal tooling for compliance teams.
  • Organize engineering work, define metrics like onboarding conversion and time-to-approval, and iterate on market feedback.

Sphere Labs builds compliance-native infrastructure for cross-border payments and settlement, designed for businesses and regulated institutions. Backed by Coinbase, Kraken, and other major investors, we are a fully remote, global team at the intersection of crypto infrastructure and regulated finance.

UK

  • Conduct comprehensive KYB checks and risk assessments on merchant customers.
  • Investigate suspicious activities and ensure compliance with UK regulations.
  • Collaborate with cross-functional teams to enhance financial crime controls.

Monzo is a UK-based digital bank focused on fighting financial crime and protecting customers. The Financial Crime Customer Operations team is the frontline defense, with a culture of collaboration and rapid adaptation.

EMEA Unlimited PTO 16w maternity 16w paternity

  • Act as the primary point of contact for onboarding, ensuring compliant and seamless global onboarding for enterprise clients.
  • Manage onboarding processes, handle escalations, and collaborate with cross-functional teams to deliver exceptional client outcomes.
  • Drive process improvements and leverage automation to scale onboarding operations and enhance service quality.

Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a fully remote and async culture, Remoters work from six continents and embrace innovation, automation, and AI.

  • Conduct quality review of client KYC records and act as subject matter expert on legal documents.
  • Perform investigations on client transactions using internal systems to identify suspicious activity.
  • Manage risk by analyzing root causes and advising stakeholders on next steps like relationship retention or termination.

EXANTE is a pioneering wealth tech company offering centralized trading solutions and B2B financial infrastructure. With over 700 employees from 70+ nationalities across 70 locations, we prioritize investing in our people and fostering an informal, collaborative culture.

EMEA

  • Manage the end-to-end global employee onboarding process, including documentation and compliance.
  • Draft employment contracts and amendments using in-house templates and legal support.
  • Serve as the primary client liaison, ensuring a smooth onboarding experience and resolving issues.

Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance. They are a growing, international company committed to building a diverse team and enabling people to work from anywhere.