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Phone & Communication Management:
- Answer incoming calls professionally and in a timely manner.
- Respond to general inquiries from patients or healthcare providers.
- Maintain clear and professional communication with clients and internal staff.
Medical Administrative Support:
- Perform medical administrative tasks accurately and efficiently.
- Maintain and update Electronic Medical Records (EMR) systems.
- Ensure patient and referral information is recorded correctly and securely.
Referral & Email Management:
- Monitor and respond to emails related to patient care or referrals.
- Process referrals from medical practitioners promptly and accurately.
- Coordinate with healthcare providers to ensure referrals are handled properly.
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