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Leading People:
- Monitor staff performance and provide coaching to achieve targets.
- Support new starter inductions and host team meetings in manager's absence.
- Create a harmonious and fair working environment.
Operational Expectation:
- Manage full client portfolio to the highest standard.
- Proactively build long-lasting relationships and exceed client expectations.
- Identify cost-effective solutions and ensure compliance with policies.
Client Liaison:
- Encourage new client referrals and monitor client processes impacting productivity.
- Escalate client feedback to the Team Manager.
Company Initiatives:
- Maximise commercial income and support business objectives.
- Develop and support working efficiencies.
- Support Out of Hours and IMU teams.
Navan Premier
Navan Premier is a travel management company that provides high-end corporate travel services. It is a growing team focused on delivering exceptional customer service and fostering a harmonious work environment.