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Why Headout:
- 9-figure revenue, profitable, and backed by top-tier investors.
- Mission to make real-life experiences accessible across 700+ cities.
The Role:
- Handle guest queries via calls, emails, and chat with empathy.
- Work with internal teams to resolve issues promptly and ensure satisfaction.
What We Value:
- Ownership, craft, and impact in a fast-paced environment.
- Flexibility for shift work in a 24/7 customer service setting.
Headout
Headout is a travel marketplace connecting guests to real-life experiences, from tours to museums to live events. With $200M+ in revenue and a profitable business, the company values ownership, craft, and impact.