Senior Customer Success Consultant
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The Opportunity:
- Guide a dedicated portfolio of ~100 government clients through the customer journey, ensuring deep adoption and visible value from Granicus solutions.
- Use Salesforce, PowerBI, and Granicus benchmarks to make data-driven recommendations that accelerate client success.
What We're Looking For:
- 3+ years of increasing responsibility in an agency, public sector, or SaaS company with stellar client relationship and consultative skills.
- Extraordinary appetite for analytics and data-driven decision making, with a passion for civic engagement and government technology.
The Benefits:
- Flexible Time Off and paid Company-Wide Wellbeing Days to support your mental health and work-life balance.
- Comprehensive health plans, employer HSA contributions, fitness reimbursement, 401(k) match, and paid parental leave for all parents.
Granicus
Granicus builds cloud-based solutions for government communications, website design, meeting management, records management, and digital services, transforming the Govtech industry. With over 5,500 government clients and 300 million subscribers, the company is a remote-first employer with a transparent, inclusive culture focused on driving equitable and inclusive technology.