Manage high-touch SLED accounts as primary client advocate and success owner.
Drive cross-functional coordination across Product, Engineering, Security, and Legal teams.
Partner with Public Sector Account Managers to execute multi-year account plans.
Vanta helps businesses earn and prove trust through an AI-powered platform that automates security monitoring and compliance. The company has a kind, talented team and thousands of customers, fostering a culture of curiosity and collaboration.
Partner with customers to identify high-impact use cases and articulate strategic paths to value through Gainsight solutions.
Deliver tailored value assessments, maturity reviews, and business cases to align with customer priorities and drive adoption.
Collaborate cross-functionally with internal teams to develop repeatable frameworks and enhance customer success strategies.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, orchestrating customer journeys from onboarding to advocacy. With over 2,000 trusted customers, they foster a culture of collaboration, curiosity, and human-first values.
Assess, design, and lead enablement programs for Global Revenue organization.
Partner cross-functionally with Sales, Customer Success, Marketing, and Product teams.
Drive strategic initiatives like GXA GTM motion and customer success capability development.
Granicus provides cloud-based solutions for government communications, website design, and records management. With over 5,500 government clients and 300 million subscribers, they are a leading GovTech company with a remote-first culture.
Engage with customers through regular calls, business reviews, and daily needs to build long-term strategic partnerships.
Monitor adoption metrics, create success plans, and manage escalations to ensure customers utilize the full Axon platform.
Develop deep product knowledge and share industry best practices to help customers achieve operational goals.
Axon is a technology company focused on public safety, providing devices and cloud software to protect life. They aim to be a force for good with a fast-paced and meaningful work culture.
Develop and execute sales strategies to up-sell and cross-sell solutions to existing local government clients.
Lead the full sales cycle from lead generation and qualification to demonstrations, negotiation, and closing.
Build relationships with client stakeholders and track activities in Salesforce to manage pipeline and forecasting.
Granicus builds and implements technology transforming the Govtech industry, bringing governments and constituents together. They serve 5,500 government agencies and over 300 million subscribers, with a remote-first culture and recognition on the GovTech 100 list for the past 5 years.
Act as the primary partner for government regulatory boards and state agencies, building trusted relationships with Executive Directors and state officials.
Develop success plans that align technology with agency mandates and public-sector risk management priorities.
Lead customized training programs to empower staff for audit readiness and governance excellence.
Propelus simplifies workforce compliance management across healthcare, empowering millions of professionals and regulators with innovative technology and strategic partnerships. As a trusted leader for over 20 years, they have focused on bringing more good into the lives of those serving healthcare, with a culture of flexibility and professional development.
Build and expand client relationships across all levels, including C-Suite, to drive value and adoption.
Develop joint success plans with shared metrics and facilitate Executive Business Reviews.
Collaborate cross-functionally to maximize retention, growth, and act as a Trusted Advisor.
PointClickCare is a leading health tech company focused on helping providers deliver exceptional care. As a founder-led, privately held firm, it serves over 30,000 provider organizations and is recognized as one of Canada's Most Admired Corporate Cultures.
Act as the primary point of contact for major customer incidents, managing expectations and communications through resolution.
Analyze customer data including support cases and survey responses to identify technical trends and risks.
Proactively guide customers on Ping's features aligned with their business objectives and adoption trends.
Ping Identity provides an intelligent, cloud identity platform that enables secure and seamless digital experiences. The company serves over half of the Fortune 100 and fosters a culture of inclusion and digital freedom with employees globally.
Manage relationships with current customers, leading strategic conversations to identify additional opportunities and ensure satisfaction.
Develop and execute a new business/prospecting plan for your territory, conducting industry research and leveraging referrals.
Build and maintain a healthy pipeline, accurately forecast deals, and lead high-level conversations with prospects.
Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building tools to increase civic participation, empower Democratic candidates, and support progressive causes. Since its founding in 2019, over 500 partners—nonprofit organizations, national political committees, and individual campaigns—have utilized its tools to reach tens of millions of voters.
Establish yourself as a trusted advisor to drive client success, renewal, and growth for mid-to-large enterprise accounts.
Lead day-to-day client communication, deliver performance reporting, and provide strategic campaign insights.
Manage client health, revenue forecasting, and partner with account managers to identify expansion opportunities.
Drips helps big brands drive 1:1 conversations with large audiences using an AI-powered conversational outreach strategy. Founded in 2016, we are well-funded and foster a community-driven culture centered on core values like Happiness, Team, Lean, Passion, and Improve.
Serve as primary post-sales point of contact for strategic federal customers, driving adoption and satisfaction.
Own customer success plans, conduct business reviews, and manage health metrics to minimize churn and maximize expansion.
Collaborate cross-functionally with Sales, TAMs, and Support to ensure seamless customer experience and align solutions with operational goals.
Dragos is a market leader in ICS/OT Cybersecurity, defending industrial organizations that provide essentials like water, electricity, and safe workplaces. They have a remote-first culture with global operations in North America, Europe, the Middle East, and APAC, and emphasize authenticity, transparency, and trust.
Manage a portfolio of SMB and Mid-Market clients as their trusted advisor throughout the client lifecycle.
Build strong relationships, monitor client health, and proactively drive engagement and renewals.
Collaborate cross-functionally with Sales, Product, and Marketing to share client insights and improve offerings.
Headspace provides every person access to lifelong mental health support through evidence-based content, clinical care, and innovative technology. The company has a collaborative, inclusive culture grounded in values like making the mission matter and owning the outcome.
Serve as a high-level executive bridging sales strategy, government procurement compliance, and operational execution to optimize revenue and scale go-to-market teams.
Define and deliver leading sales metrics and KPIs, and lead weekly, monthly, and quarterly operating cadences for the AMS region with a focus on pipeline management and forecasting.
Drive operational planning including quota assignment, territory creation, and headcount planning aligned with the annual operating plan.
Zscaler accelerates digital transformation to secure customers in the AI age, leveraging the world's largest security data lake for its cloud-native Zero Trust Exchange platform. The company fosters a culture of execution, customer obsession, and collaboration, building high-performing teams that make an impact quickly.
Lead a team of Account Managers to drive customer satisfaction and increase Pacvue adoption.
Analyze client data to uncover insights and recommend solutions using Pacvue's platform.
Partner with Sales, Customer Success, Product, and Marketing to advocate for client needs.
Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces. They empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology, fostering an inclusive global community.
Drive long-term customer success and adoption of Hyland's products across a defined set of midmarket customers within a pooled Customer Success model.
Prioritize customer engagement based on data-driven signals including renewal timelines, product adoption, health scores, and risk indicators.
Identify churn and downsell risks early and partner cross-functionally to develop and execute mitigation plans.
Hyland is the pioneer of the Content Innovation Cloud™, delivering enterprise intelligence and automation solutions. With nearly 4,000 employees, Hyland fosters an employee-centric culture that values diversity, inclusion, and community impact.
Ensure customers continue to get exceptional value from brightwheel and remain loyal, long-term customers.
Retain revenue through consultative engagement, digging into each customer’s needs and recommending the right products and solutions.
Understand every customer’s goals and priorities, and translate them into strategic recommendations that drive retention, product adoption, and overall satisfaction.
Brightwheel is the largest, fastest growing, and most loved platform in early education, trusted by millions of educators and families every day. The company is a three-time Cloud 100 company, backed by top investors, and has a distributed team with remote employees across every US time zone.
Act as primary client partner post-implementation, driving adoption and identifying upsell opportunities.
Maintain continuous engagement to increase value, provide education on new features, and mitigate churn risks.
Analyze client feedback and data to develop strategies for engagement, adoption, and success planning.
Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.
Own the client relationship and drive proactive growth by anticipating needs and aligning solutions with business goals.
Master the product and become the internal expert, advocating for clients by feeding insights to product teams.
Navigate complexity by providing customers with data and insights to help them grow and overcome challenges.
WorkWave builds innovative software and fintech solutions for service professionals like pest control, lawn care, and cleaning. With over 8,000 customers globally, the company fosters a culture of accountability and collaboration.
Support the Business Development team by managing Salesforce data, analyzing sales trends, and coordinating client events.
Extract and analyze data from CRM systems to identify opportunities and drive revenue growth.
Develop targeted outreach campaigns to key client segments including M&A attorneys and investors.
SRS Acquiom provides a platform and services for managing complex M&A and loan agency transactions. Since 2007, the company has supported over 11,500 deals and employs teams across the US, London, and Amsterdam, fostering an entrepreneurial and growth-oriented culture.
Develop and execute customer success strategy to maximize retention, satisfaction, growth, and advocacy across a team of Customer Success Managers.
Establish scalable engagement programs, monitor KPIs like CSAT, NPS, and retention rates, and drive revenue growth through account expansion.
Partner cross-functionally with Operations, Sales, Marketing, and Product teams to ensure a world-class customer experience and serve as the voice of the customer.
Stratus is a market leader in brand implementation and maintenance, helping global brands show up consistently through exterior signage, interior branding, site refreshes, digital signage, and ongoing repair. The company fosters a supportive, collaborative culture with career growth opportunities, regular coaching, and mentorship.