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Key Responsibilities:
- Monitor active communication queues and deliver urgent messages to healthcare providers regarding critical radiology findings.
- Contact physicians, clinics, and hospitals according to established protocols and escalation procedures.
- Ensure providers acknowledge receipt of communicated findings in accordance with compliance standards.
Qualifications:
- 0-1 year of similar support experience; healthcare customer service or medical call center experience preferred.
- High school diploma or equivalent preferred.
- Strong computer, documentation, and multi-tasking abilities; excellent verbal and written communication skills.
Why Altera?:
- Opportunity to profoundly impact the lives of patients by empowering healthcare providers.
- Join a passionate and gifted team committed to innovation and excellence.
- Competitive compensation and benefits package in a fast-paced dynamic environment.
Altera Digital Health
Altera Digital Health is a global healthcare IT innovator that develops technology to connect and inspire healthier communities. They are a passionate and gifted team committed to innovation and excellence, working to profoundly impact patients' lives.