Manage incoming and outgoing calls, route communications, and assist patients, caregivers, and physicians with accuracy and professionalism.
Operate telephone and paging systems, coordinate emergency notifications, and support healthcare operations in a structured environment.
Maintain high standards of confidentiality and urgency while handling routine and time-sensitive communications.
This role is listed on behalf of a partner company managing applications. It operates within a large health system, offering career growth in healthcare communications.
Coordinate communications and escalate critical findings to ensure timely patient care.
Monitor radiology workflows and report metrics to leadership.
Assist with outside reads, research orders, and IT issue resolution.
The Ohio State University is a top-20 public university with one of America's leading academic health centers. We are a team of dedicated colleagues with a strong sense of community and an unwavering commitment to excellence.
Manage incoming phone calls and fax requests to schedule outpatient tests, ensuring a seamless patient experience.
Complete pre-registration of scheduled patients and verify all valid provider orders are accurately obtained.
Maintain scheduling system, check insurance eligibility, and demonstrate knowledge of medical insurances.
CommonSpirit Health operates over 700 care sites across the U.S., including clinics, hospitals, and virtual care services. With a large workforce, they are committed to building healthy communities and advocating for the poor and vulnerable.
Serve as a key point of contact for patients scheduling diagnostic imaging services including CT, MRI, mammography, and more.
Manage high-volume inbound and outbound patient interactions to coordinate appointments and address inquiries.
Document all interactions accurately in compliance with HIPAA and client protocols while navigating multiple systems.
Carenet Health is a healthcare contact center company that provides patient support and scheduling services. The company fosters a collaborative, innovative culture with a focus on empowering growth through trust and accountability.
Act as main contact for communicating and collaborating with assigned accounts.
Review and verify FMLA and Disability forms for validity and compliance with HIPAA.
Provide world-class customer service while handling high call volumes and maintaining patient privacy.
MRO Clinics manages the release of protected health information for multiple healthcare facilities. They are a remote-first company focused on compliance and customer service.
Oversee a team of Patient Outreach Coordinators and Onboarding Specialists to ensure compliant and effective patient communications.
Coach team members on calling best practices and conversational techniques to address patient concerns.
Manage workflows, audits, and collaboration with hospital sites to optimize outreach operations.
Shields Health Solutions partners with hospitals to enhance their pharmacy services by connecting patients with hospital-based pharmacies. The company is dedicated to improving patient care and operates with a focus on teamwork and growth.
Develop and execute strategic communications initiatives for the VHA AI Education Hub, crafting press releases, social media campaigns, and media responses.
Serve as the primary point of contact for media inquiries, coordinating with VA leadership and subject matter experts to ensure compliant messaging.
Monitor and analyze communications performance metrics to provide data-driven recommendations for outreach improvement.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, the company has over 300 employees nationwide and emphasizes a human-centered, innovative culture.
Plan, develop, implement, and evaluate communications message strategies that meet public health goals.
Develop content for various digital media outlets, ensuring consistency and cultural relevance.
Manage project work including quality assurance and compliance with deliverables.
The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations, and individuals. Since 1995, the Foundation has raised over $1.2 billion and launched more than 1,200 programs, managing hundreds in the US and over 140 countries.
Respond to client inquiries and provide timely updates on prescription status
Monitor prescription workflows and proactively flag delays or discrepancies
Assist with reshipments and coordinate issue resolution with internal teams
Precision Medicine is revolutionizing healthcare by providing accessible, personalized, and efficient healthcare solutions. They have a dynamic team that values expertise, ideas, and diverse perspectives, fostering an environment for innovation and meaningful impact on patient care.
Conduct a high volume of outbound calls, including cold calls, to medical offices and healthcare facilities.
Research medical facilities and use creative problem-solving to identify additional sources when information is hard to find.
Accurately document outreach, findings, and case-related information in internal systems and prepare professional email communications.
Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. The company fosters a culture where talented people can do meaningful work and grow their careers.
Contacting employers, insurers, and other entities via outbound calls, email, or fax to verify information for Motor Vehicle Accident claims.
Managing inbound and outbound calls, assisting in obtaining claim documentation, and filing insurance claims.
Performing accurate data entry, handling confidential documentation, and adhering to HIPAA guidelines.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise. The company is a multi-year recipient of the Top Workplaces award and has been recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024.
Process, review, and manage imaging data for assigned clinical trials to ensure accuracy and protocol compliance.
Communicate with internal study teams and clinical sites to resolve data-related issues and maintain accurate records.
Support departmental initiatives, prepare workflow documentation, and participate in continuous process improvement.
Clario is a leading provider of endpoint data solutions for the clinical trials industry, generating high-quality clinical evidence for life sciences companies. With over 30,000 trials supported in more than 100 countries and a global team of experts, Clario provides a collaborative, fast-paced environment committed to transforming lives through advanced clinical research.
Drive cross-functional collaboration and track progress using project management tools to ensure on-time delivery of objectives.
Conduct audits of call and email communications to assess quality and accuracy, compiling feedback summaries for management.
Support patient-focused teams with quality improvement initiatives and maintain documentation such as SOPs and protocols.
Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. The team consists of highly dedicated statisticians, geneticists, doctors, and other professionals from world-class institutions, fostering a culture of hard work and growth.
Resolve clinic inquiries via phone, email, and chat, coordinating cross-functionally to troubleshoot orders and escalations.
Assist clinics with product selection, ordering guidance, and documentation to ensure smooth workflows.
Act as a voice for clinics and patients, delivering high-empathy communication and advocating for process improvements.
We are building the modern software infrastructure to make hospital-quality care accessible everywhere. We're a well-funded Series C company backed by General Catalyst, SignalFire, and Sapphire Ventures, growing fast and driven by our mission.
Updates patient accounts with information received from hospitals and follow-up with Contact Specialist.
Accesses client connections/computer system to obtain information required to update accounts.
Performs special projects or tasks as assigned and assists IT in resolving access issues.
Revecore helps hospitals recover the revenue they've earned through specialized expertise and proprietary technology. Trusted by over 1,300 hospitals across 48 states, they have built a supportive and innovative workplace where people support one another.