Provide professional, empathetic phone support to patients and customers throughout the sleep testing process.
Troubleshoot equipment issues and coordinate scheduling for overnight studies with attention to detail.
Document interactions accurately, escalate concerns, and maintain confidentiality per HIPAA requirements.
Beacon Biosignals is transforming precision medicine for the brain with an at-home EEG platform for clinical development and diagnostics. They have nearly 100,000 patients in their Clinico-EEG database and foster a collaborative, patient-focused culture.
Manage patient inquiries via telephone and portal, assist with scheduling follow-up appointments with providers or specialists.
Maintain electronic health records and patient rosters, coordinate documents for provider review, facilitate orders, and assist with prior authorizations.
Answer incoming calls professionally, collaborate with interdisciplinary care teams, and ensure seamless communication within the health network.
Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities, providing solutions to enhance health outcomes and streamline operations. Founded in 2021, the company has grown to serve 200,000+ seniors in 1,500+ communities across 32 states with a team of over 1,000 employees, and was ranked #147 on the Inc. 5000 list of fastest-growing private companies.
Serve as a key point of contact for patients scheduling diagnostic imaging services including CT, MRI, mammography, and more.
Manage high-volume inbound and outbound patient interactions to coordinate appointments and address inquiries.
Document all interactions accurately in compliance with HIPAA and client protocols while navigating multiple systems.
Carenet Health is a healthcare contact center company that provides patient support and scheduling services. The company fosters a collaborative, innovative culture with a focus on empowering growth through trust and accountability.
Manage incoming phone calls and fax requests to schedule outpatient tests, ensuring a seamless patient experience.
Complete pre-registration of scheduled patients and verify all valid provider orders are accurately obtained.
Maintain scheduling system, check insurance eligibility, and demonstrate knowledge of medical insurances.
CommonSpirit Health operates over 700 care sites across the U.S., including clinics, hospitals, and virtual care services. With a large workforce, they are committed to building healthy communities and advocating for the poor and vulnerable.
Own the operational execution of new customer test kit launches, ensuring milestones are tracked and programs are ready for go-live.
Coordinate directly with customers, laboratory partners, and fulfillment providers to manage launch activities and resolve issues.
Monitor key metrics across inventory, shipping, and sample processing to identify and address operational issues early.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated. Backed by top venture capital firms, we are a fast-growing team working to make healthcare personalized and proactive.
Answer 70-80 calls per day, scheduling appointments and providing clinic information with extreme attention to detail.
Deliver high-level customer service to patients, providers, and staff, triaging calls and documenting in EMR.
Coordinate patient access, including referrals, authorizations, and scheduling ancillary studies.
OHSU is Oregon's only public academic health center, blending clinical expertise with research advances for digestive disorder care. As Portland's largest employer, we offer opportunities to learn and advance in a system of hospitals and clinics, striving to build an anti-racist, multicultural institution.
Lead day-to-day and long-term clinical operations across markets and care modalities to achieve access, quality, and financial goals.
Build and standardize the clinical operating system, including scheduling, staffing, and workflows for scalable multi-site operations.
Drive cross-functional execution and establish accountability through KPIs, dashboards, and performance reviews.
Tia is building a new model of healthcare for women that integrates primary care, gynecology, mental health, dermatology, and wellness. As a Series D venture-backed company trusted by over 120,000 women, Tia fosters a culture of excellence through continuous improvement, learning, and collaboration.
Serve as the first point of contact for prospective and current students, delivering high-quality customer service via calls, emails, and web appointments.
Accurately enter and maintain data in LMS and CRM platforms, process applications, enrollment updates, payments, and refunds, and audit documentation for compliance.
Identify and merge duplicate records, provide daily activity reports, and recommend process improvements to support cross-functional projects.
Nightingale College is a higher education institution focused on nursing, using a blended-distance learning model to transform rural health landscapes. They have graduated nearly 5,000 nurses and foster a culture of professional development, work-life integration, and fun.
Provide advanced technical support for Radiology IT systems, including PACS and RIS, ensuring minimal downtime and optimal performance.
Troubleshoot DICOM and HL7 interoperability standards to maintain seamless integration between medical imaging systems.
Create and maintain comprehensive technical documentation and resolve issues in ticketing systems to build organizational knowledge.
Intelerad provides medical imaging solutions that streamline healthcare workflows and improve patient outcomes. The company has nearly 800 employees across offices in four countries, serving over 2,000 healthcare organizations.
Handle account operations including unlocks, provisioning, and permission changes.
Triage incoming tickets from Slack, email, and web forms using runbooks.
Build foundational knowledge of Canvas platform and clinical workflows.
Canvas Medical provides an EMR platform for healthcare automation. It is backed by top investors and focuses on giving care teams superpowers with software.
Own the day-to-day functionality of the Radiant department, resolving tickets and keeping workflows running as intended.
Diagnose reported issues by analyzing workflows and data to identify root causes and contributing factors.
Build, test, and validate changes in Epic Radiant, support OpTime and Cardiology interface workqueues, and document requirements clearly.
Hummingbird partners with healthcare systems to transform patient access, enabling providers to focus on caring for patients. They are a team of experts obsessed with the connection between people, processes, and technology, and they create good jobs that attract and retain talent.
Coordinates activities of organizations supporting EHR Go-Live, recovery, and Post Go-Live Operations.
Supports Value Stream Enablement by aligning teams and resources to deliver value efficiently as VHA scales.
Contributes to operational metrics monitoring, budget trackers, and progress reports.
Aptive partners with federal agencies to achieve their missions through improved performance and service delivery. Founded in 2012, the company has over 300 employees nationwide and focuses on human-centered services.
Manage, coach, and develop a distributed Lab Operations team.
Own the team's day-to-day operation across lab result review, order investigations, and proactive issue resolution.
Improve SOPs, quality standards, and team workflows for consistent scaling.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Backed by Creandum, Point Nine, and YC, they are scaling fast with a remote-first culture.
Own operational workflows across the patient journey including onboarding, lab fulfillment, and scheduling.
Monitor daily operations dashboards, identify stuck orders, and drive resolution.
Coordinate with external partners and build SOPs to ensure process stability.
SPHERE HEALTH is an evidence-based virtual care platform for women, providing comprehensive care through board-certified OB-GYNs. They are a startup launching in August 2026, currently building their founding team in the Philippines with a focus on operational excellence and patient experience.
Responsible for primary oversight of the schedule in coordination with nursing leadership.
Works with the nursing team to provide coverage proactively by scheduling weeks in advance.
Educates facility nursing leaders on SmartForce system and runs reports to track attendance.
Acadia Healthcare provides compassionate behavioral healthcare to improve lives and elevate communities. They operate a nationwide network of facilities and offer professional growth opportunities.
Provide clinical triage and symptom management for GI patients via secure chat and phone.
Manage lab results, medication refills, and pharmacy coordination.
Collaborate with care coordinators and providers to ensure seamless patient care.
Oshi Health is a digital health company specializing in comprehensive GI care through a multidisciplinary team. They are a remote-first organization with a collaborative culture and a commitment to diversity and inclusion.
Deliver technical support for radiology IT systems including RIS, PACS, and VNA to ensure system availability.
Collaborate with clinical and IT stakeholders to diagnose issues and improve workflows.
Document troubleshooting activities and participate in on-call rotation for 24/7 support.
Intelerad provides medical imaging solutions that streamline information flow and improve patient outcomes. With nearly 800 employees across four countries, the company empowers healthcare organizations with speed, scalability, and simplicity, and has been recognized by Best in KLAS.
Coordinate EHR Go-Live, recovery, and post go-live operations, directing production and distribution of healthcare support services.
Support value stream enablement and centralized upskilling, including training logistics and resource sequencing for surge tasks.
Maintain SOPs, trackers, and execution cadences, and contribute to weekly, bi-monthly, and monthly performance reports.
A federal health IT contractor supporting the VHA Office of Clinical Informatics in deploying and stabilizing the Oracle Health Federal EHR. The team focuses on operational execution and coordination across training and value stream work, but company size and culture are not specified in the posting.
Coordinate operational activities to support commercial and government accounts, including pricing updates and workflow tracking.
Partner with cross-functional teams to maintain accurate records and ensure timely completion of milestones.
Maintain Salesforce CRM data accuracy and prepare reports on pipeline activity and pricing updates.
FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging and in-vitro diagnostics. With over 70,000 employees globally, the company fosters a dynamic, flexible environment that fuels creativity and collaboration.
Assist clinicians with gathering medical information for patients in between visits using various electronic health record systems.
Report medical concerns monthly such as falls, medications, behavioral issues, and hospitalizations.
Complete PCM interventions each month for approximately 15 patients per day.
MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing and assisted living facilities. They are an equal opportunity employer committed to fostering an inclusive workplace.