Provide remote technical, applications, and system admin support for medical imaging systems, managing audits, operational applications, and billable projects.
Work with Sales and internal teams to pass profitable opportunities, assess hardware/software/network issues, and provide troubleshooting and guidance to Customer Support Engineers.
Maintain expert knowledge of medical imaging products, document solutions, and comply with regulatory and quality requirements.
FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, endoscopic and surgical imaging, and in-vitro diagnostics. With over 70,000 employees globally and a dynamic, flexible environment, they are guided by the purpose of "giving our world more smiles."
Collaborate with clinics to resolve technical issues and implement Radformation software solutions.
Work with hospital IT departments to install, upgrade, and complete security documentation.
Aid clinical support representatives and troubleshoot internal IT issues as needed.
Radformation transforms cancer clinics by automating and standardizing radiation oncology workflows. They are a fully remote, mission-driven team focused on reducing cancer's global impact.
Lead workflow analysis and optimization for Radiology Healthcare IT solutions, conducting current and future state assessments and designing best-practice workflows.
Develop and deliver comprehensive training programs for clinical and technical stakeholders, including super user training and certification.
Serve as subject matter expert, mentor junior team members, and partner with business development and product teams to drive successful implementations.
Intelerad provides medical imaging solutions that streamline information flow for healthcare organizations, simplifying complex processes and improving patient outcomes. Headquartered in Raleigh, NC and Montreal, with nearly 800 employees across four countries, Intelerad serves nearly 2,000 healthcare organizations worldwide and has earned recognition including a Best in KLAS award.
Design and build software for adaptive radiation therapy, including DICOM integration, image registration, and dose visualization.
Optimize algorithms for 3D image processing, coordinate transforms, and deformable registration.
Collaborate with physicists and product leaders to translate clinical needs into production software.
Radformation is transforming cancer care by automating and standardizing radiation oncology workflows. The company is a fully remote, mission-driven team focused on reducing cancer's global impact.
Provide day-to-day management to a team of OnePACS Technical Account Managers and Application Analysts.
Drive team development, including hiring, onboarding, career development, and performance management.
Lead, coach, and empower the TAM and AA teams to succeed and adopt best practices.
Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software. The company values teamwork and offers flexible work arrangements, comprehensive benefits, and ownership opportunities.
Lead technical support initiatives and operational projects for advanced healthcare systems.
Perform advanced troubleshooting and diagnostic evaluations of hardware, software, and networking issues.
Mentor team members and collaborate with cross-functional teams to resolve technical escalations.
Our partner provides advanced healthcare technology solutions for clinical environments. They foster a collaborative, innovative work environment with cross-functional exposure and opportunities for professional growth.
Implement, optimize, and support the electronic medical record (EMR) system to meet healthcare provider needs.
Provide end-user support, training, and participate in on-call rotation for after-hours issues.
Collaborate with cross-functional teams on system configuration, data analysis, and compliance with regulatory standards like HIPAA.
ERC Pathlight is a leading provider of evidence-based treatment for eating disorders and mood, anxiety, and trauma-related conditions. Founded in 2008, the organization supports over 6,000 patients annually across multiple locations and virtual programming, with a mission-driven culture focused on compassion and innovation.
Interpret diagnostic imaging studies remotely, including X-ray, CT, MRI, ultrasound, and other modalities.
Deliver prompt, accurate reports to referring clinicians and communicate critical findings via phone or secure messaging.
Collaborate virtually with technologists and support staff to ensure protocol adherence and image quality.
SimonMed is a medical imaging company providing diagnostic radiology services. They offer free whole-body scans to their team and emphasize preventative care and collaboration across distributed teams.
Provide Tier 2 technical support for customers and international partners, resolving complex IT issues.
Collaborate with cross-functional teams to ensure reliable performance of critical infrastructures and software.
Support compliance with international data security standards and assist with system upgrades and migrations.
This partner company delivers IT infrastructure support and software solutions, specializing in healthcare technologies. It maintains an international, customer-focused environment with a collaborative and inclusive culture.
Assess hardware, software, and network issues on medical imaging systems via remote troubleshooting and diagnostics.
Provide advanced support and guidance to Customer Support Engineers and collaborate on complex technical issues.
Maintain expert knowledge of medical imaging products and ensure compliance with regulatory and quality requirements.
FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics, along with Non-Destructive Testing solutions. With over 70,000 employees globally, we are guided by our Group Purpose of 'giving our world more smiles' and foster a dynamic, flexible environment.
Provide support to partners with high attention to detail, researching and analyzing issues.
Interact with partners via email, phone, chat, and remote sessions to resolve product issues.
Maintain a knowledge base and contribute to articles, ensuring high-quality support.
ConnectWise is a global leading software company with over 3,000 colleagues in North America, EMEA and APAC. The company fosters an inclusive, positive culture where every colleague is valued for their unique contributions.
Serve as a key point of contact for patients scheduling diagnostic imaging and other services across multiple departments.
Manage high-volume inbound and outbound interactions with empathy and accuracy while documenting in CRM systems.
Adhere to HIPAA standards and follow established workflows to ensure efficient patient care coordination.
Carenet Health provides healthcare support services including patient scheduling and coordination. They foster a collaborative culture with a focus on growth and accountability, employing a team-oriented workforce.
Provide compassionate, accurate, and timely support by scheduling, confirming, canceling, and rescheduling radiology appointments across multiple imaging modalities.
Handle complex patient interactions requiring independent reasoning, prioritization, and problem solving within defined workflows and escalation guidelines.
Comply with HIPAA, confidentiality requirements, call center metrics, and organizational policies while maintaining high quality and performance standards.
Carenet Health is a healthcare contact center that fosters collaboration, creativity, and innovation. They empower growth through trust and opportunity, offering a diverse and inclusive work environment.
Provide remote support via phone and screen sharing for Oncology and Surgery products
Document all remote support actions in Salesforce and maintain customer communication
Independently troubleshoot clinical issues and meet qualitative and quantitative targets
Brainlab revolutionized digital medical technology with software for radiosurgery and surgical navigation. Today, we employ over 2,000 people in 25 locations worldwide, fostering close-knit teams of talented, curious, and authentic people working together toward a common goal.
Play a critical role in maintaining the stability and usability of the PATH environment as first-line support for clinical users.
Efficiently triage and resolve service requests in ServiceNow, reducing downtime and protecting data integrity.
Work closely with application, technical, and operational teams to assess and route Oracle Cerner Millennium issues.
GDIT is a global technology and professional services company delivering solutions to U.S. government agencies. With 26,000 experts, they focus on innovation in AI, cloud, cyber, and software development.