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US

  • Lead technical support initiatives and operational projects for advanced healthcare systems.
  • Perform advanced troubleshooting and diagnostic evaluations of hardware, software, and networking issues.
  • Mentor team members and collaborate with cross-functional teams to resolve technical escalations.

Windows Server Networking SQL Server Oracle HL7

20 jobs similar to Sr Project Team Support Engineer

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US

  • Provide remote technical, applications, and system admin support for medical imaging systems, managing audits, operational applications, and billable projects.
  • Work with Sales and internal teams to pass profitable opportunities, assess hardware/software/network issues, and provide troubleshooting and guidance to Customer Support Engineers.
  • Maintain expert knowledge of medical imaging products, document solutions, and comply with regulatory and quality requirements.

FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, endoscopic and surgical imaging, and in-vitro diagnostics. With over 70,000 employees globally and a dynamic, flexible environment, they are guided by the purpose of "giving our world more smiles."

US

  • Assess hardware, software, and network issues on medical imaging systems via remote troubleshooting and diagnostics.
  • Provide advanced support and guidance to Customer Support Engineers and collaborate on complex technical issues.
  • Maintain expert knowledge of medical imaging products and ensure compliance with regulatory and quality requirements.

FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics, along with Non-Destructive Testing solutions. With over 70,000 employees globally, we are guided by our Group Purpose of 'giving our world more smiles' and foster a dynamic, flexible environment.

Mexico Unlimited PTO

  • Provide technical support across Windows, macOS, and Linux environments.
  • Install, configure, and maintain workstations, software, and IT equipment.
  • Manage and prioritize technical requests through ticketing systems such as Jira.

The company is a partner organization seeking a System Administrator to support its global workforce. It offers a fully remote work environment with a collaborative and respectful international team culture.

$77,000–$100,000/yr
US

  • Provide Tier 2 technical support for customers and international partners, resolving complex IT issues.
  • Collaborate with cross-functional teams to ensure reliable performance of critical infrastructures and software.
  • Support compliance with international data security standards and assist with system upgrades and migrations.

This partner company delivers IT infrastructure support and software solutions, specializing in healthcare technologies. It maintains an international, customer-focused environment with a collaborative and inclusive culture.

$100,000–$115,000/yr
US

  • Act as the technical point of contact for external and internal stakeholders during onboarding and implementation.
  • Manage data integration and tech implementation projects, including EMR integrations, API connections, and SFTP data feeds.
  • Translate clinical and operational requirements into technical configurations and maintain integration documentation.

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Operating as a physician-led organization with a fully remote team, we foster a culture of collaboration, continuous learning, and innovation.

$70,000–$110,000/yr
US

  • Provide expert-level remote support for production and demo trading exchange environments to ensure system availability and stability.
  • Triage, troubleshoot, and drive resolution of production incidents, contributing to root cause analysis and post-incident reviews.
  • Assist with version upgrades, deployments, and release validation in coordination with Development and QA teams.

Crypto.com is the world's fastest growing global cryptocurrency platform, founded in 2016. It serves over 150 million customers and is committed to accelerating cryptocurrency adoption through innovation.

$90,000–$110,000/yr
US Unlimited PTO

  • Provision and maintain cloud infrastructure including virtual servers, databases, and storage to support client environments.
  • Act as first responder for client issues via Salesforce and Azure DevOps, diagnosing and resolving cloud environment problems.
  • Build automations, monitor system health with SIEM and Datadog, and support security operations and compliance.

Softdocs is a leading enterprise SaaS company serving higher education, K12, and state/local government with its Etrieve ECM platform. With a 25-year history, we prioritize candor, collaboration, curiosity, grit, and inclusivity in a people-first culture with an average tenure over 5 years.

Global 3w PTO

  • Deliver remote IT support to clients, resolving technical issues via phone and remote tools.
  • Perform proactive maintenance tasks such as patch management, disk space cleanup, and vulnerability remediation.
  • Handle a mix of reactive support and proactive work to ensure system stability and security.

We are a dynamic and growing managed IT service provider that delivers proactive and reactive IT support to clients. Our team-oriented culture emphasizes reliability, customer service, and continuous improvement.

$32–$43/hr
US

  • Maintain, support, and optimize enterprise applications, servers, and cloud infrastructure including AWS and Azure.
  • Diagnose and resolve infrastructure issues, manage backups, and automate tasks using PowerShell scripting.
  • Provide responsive technical support, maintain documentation, and collaborate with distributed teams to improve system reliability.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to ensure fair and efficient application reviews, and operate with a focus on innovation and professional growth.

$80,000–$110,000/yr
US

  • Assess existing Care Communications deployments and develop upgrade plans.
  • Execute upgrades across Windows and Linux platforms, databases, and proprietary Baxter hardware.
  • Troubleshoot and resolve complex issues involving operating systems, networks, and applications.

Baxter is redefining healthcare delivery to make a greater impact on patients' lives. Our colleagues are united by a mission to save and sustain lives, with a culture of courage, trust, and collaboration.

India

  • Investigate, analyze, and resolve complex application and infrastructure issues using structured troubleshooting.
  • Implement and monitor system health checks to proactively identify risks and minimize service disruptions.
  • Drive continuous improvement initiatives focused on application monitoring, reporting, automation, and technical support processes.

The company provides high-availability cloud services supporting business-critical applications. It operates with global teams and emphasizes operational excellence and resilience.

US

  • Lead and mentor a team of technical implementation leads and software developers to deliver complex healthcare interoperability solutions.
  • Provide hands-on technical leadership throughout the implementation lifecycle, including solution design, troubleshooting, and operational readiness.
  • Collaborate with cross-functional teams to ensure scalable customer solutions and drive process improvements.

Smile Digital Health provides a FHIR-based data liberation platform for healthcare data exchange. The company ranked #19 on Deloitte's Technology Fast 50 for 2024 and fosters a culture of respect and inclusion.

US

  • Provide support to partners with high attention to detail, researching and analyzing issues.
  • Interact with partners via email, phone, chat, and remote sessions to resolve product issues.
  • Maintain a knowledge base and contribute to articles, ensuring high-quality support.

ConnectWise is a global leading software company with over 3,000 colleagues in North America, EMEA and APAC. The company fosters an inclusive, positive culture where every colleague is valued for their unique contributions.

US

  • Ensures stable operation of in-house computer software systems and network connections, including planning, developing, installing, configuring, maintaining, and optimizing all network software and communication links.
  • organizes and directs configuration and operation of information management systems, analyzes end user software and connectivity issues, and conducts capacity and performance analysis.
  • Directs the work of other system administrators and provides remote maintenance support to operational systems at multiple locations.

Horizon Industries Limited is a dynamic IT and Management Consulting firm based in the Washington, DC area, providing full-cycle IT consulting and Management support in both private and public sectors. Founded in 1996, the company prides itself on a diverse, employee- and family-centric culture and supports employees with training and certification in the latest technologies.

$98,770–$166,920/yr
US Unlimited PTO 12w maternity 12w paternity

  • Partner with Client Launch Managers to implement Included Health services for large and strategic clients.
  • Troubleshoot and resolve technical issues, identifying root causes and delivering effective solutions.
  • Collaborate with internal Engineering teams on customization requests and technical optimizations.

Included Health is a new kind of healthcare company delivering integrated virtual care and navigation. The company is an equal opportunity employer with a remote-first culture that values transparency and equitable compensation.

Poland

  • Develop SQL-based reporting solutions for clients across different environments.
  • Collaborate with stakeholders to translate business needs into technical solutions.
  • Provide ongoing support, training, and ownership of implementation projects.

The company provides data-driven reporting solutions for clients across different environments. They offer a client-facing role with strong ownership and visibility, and a collaborative, remote working environment.

$90,000–$105,000/yr
US Unlimited PTO

  • Investigate, diagnose, and resolve intricate technical issues related to API integrations, databases, servers, and network technologies.
  • Serve as the primary technical point of contact for customer inquiries, providing clear communication via email and support portal.
  • Create and maintain comprehensive documentation, FAQs, and knowledge base articles to empower both customers and internal teams.

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Born from Stanford AI Lab, the company has raised over $270 million from leading investors and is led by AI experts from Google.

US Unlimited PTO

  • Serve as a dedicated IT support technician managing high-volume tickets, meeting SLA targets, and handling intermediate-to-advanced troubleshooting across Mac OS and Windows.
  • Provision, configure, and maintain user laptops, workstations, and accounts; support client onboarding/offboarding and IT project deployments including MDM and network configurations.
  • Develop and maintain documentation, manage physical assets, and mentor junior team members while ensuring compliance with SOC2 and HIPAA.

We are on a mission to create a human-centric, innovative, next-generation world of IT. We disrupt the IT service industry by offering custom solutions to each individual client, and we are a growing company focused on bridging the gap between IT and people.

$130,000–$160,000/yr
US Unlimited PTO

  • Lead, coach, and mentor a global team of Customer Engineers to drive team excellence and innovation.
  • Drive organizational change and scalability by improving standardization and creating consistent experiences.
  • Stay hands-on with tools and systems while acting as the escalation point for complex customer issues.

Patch My PC helps IT and security teams automate third-party updates for Microsoft ConfigMgr, Intune, and WSUS. With a fully remote crew of 150 employees, they support over 10,000 customers and more than 30 million devices, focusing on making patching easier and boosting security.

$18,000–$21,600/yr
Global

  • Provide expert-level technical support and escalation services for complex IT infrastructure, including Windows Server, Azure, and virtualization platforms.
  • Design, implement, and optimize enterprise IT environments, ensuring standardized configurations and documentation.
  • Mentor junior engineers and collaborate with network and security teams to drive automation and long-term improvements.

Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in telecommunications. With over 200 professional experts globally, we focus on technical support, helpdesk, and multilingual services, fostering a culture of work/life balance and remote work.