Radiology Scheduler - Work from Home

Responsibilities:

• Handle complex patient interactions requiring independent reasoning, prioritization, and problem solving within defined workflows and escalation guidelines.
• Schedule, confirm, cancel, and reschedule radiology appointments across multiple modalities, including Mammography, MRI, CT, Ultrasound, and more.
• Accurately document all patient interactions, updates, and outcomes in CRM and scheduling systems.

Qualifications:

• High School diploma or GED required; minimum 6 months experience in work from home customer service, scheduling, healthcare, or call center environment.
• Ability to type 35-40 wpm and proficiency with Windows, Microsoft Outlook, Word, and Excel.
• Strong problem solving, multitasking, organizational, and communication skills; working knowledge of medical terminology preferred.

Compensation & Benefits:

• Competitive wage of $16.00 per hour.
• Comprehensive benefits package including health, dental, vision insurance, 401(k) with company match, PTO and holidays, and flexible spending accounts.
• Employee wellness programs and career development opportunities to support growth and well-being.