Serve as the first point of contact for prospective and current students, delivering high-quality customer service via calls, emails, and web appointments.
Accurately enter and maintain data in LMS and CRM platforms, process applications, enrollment updates, payments, and refunds, and audit documentation for compliance.
Identify and merge duplicate records, provide daily activity reports, and recommend process improvements to support cross-functional projects.
Initiate and handle outbound and inbound calls to set appointments and conduct interviews with prospective learners, guiding them through the Discover, Commit, Start Application journey.
Provide daily activity reports, generate leads through referrals, and maintain accurate records in the learner management system while ensuring compliance with accreditation standards.
Review applicant documentation and eLearn assessments to determine suitability for admission, collaborating with other functions to deliver high-quality enrollment support.
Nightingale Education Group is a healthcare education institution focused on higher learning in healthcare professions, using a blended-distance learning platform to transform rural health landscapes. The company has graduated nearly 5,000 nurses and fosters a community built around shared purpose and professional development.
Manage enquiries and enrolments to meet targets while providing high-quality service to clients and stakeholders.
Develop and maintain strong understanding of courses, employment outcomes, and market positioning.
Ensure compliance with TEC rules, Code of Practice, and company policies.
Yoobee Colleges is New Zealand's largest specialist creative and technology college, providing education in animation, filmmaking, design, technology, and game development. The company fosters a diverse and inclusive culture with a collaborative and supportive environment.
Build relationships with prospective students through inbound and outbound calls and interviews to encourage enrollment.
Provide guidance and mentoring to students on admissions processes, programs, and eligibility requirements.
Maintain accurate records, complete daily activity reports, and ensure compliance with policies and procedures.
Unitek Learning is a leading healthcare education organization that helps thousands of students launch and accelerate their careers. As a rapidly growing company, it offers a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Virtually onboard and support new Guest Teacher candidates through the hiring process.
Manage data in Google Sheets and applicant tracking systems with high accuracy.
Provide timely, warm communication and create a welcoming environment for candidates.
Kokua solves teacher absences by connecting schools with guest educators. Founded in 2011 by former teachers, they serve nearly 800 schools and were recognized on the Forbes 30 Under 30 list.
Guide learners through third-party vendor accounts, documentation, and background checks.
Monitor learner progress for large cohorts and implement corrective actions.
Support training and mentoring of Specialists I and II.
Nightingale Education Group focuses on higher learning in healthcare professions, elevating education, health, and employment systems. They have graduated nearly 5,000 nurses and serve diverse communities with a blended-distance learning platform.
Responsible for accurately entering group and member enrollment data into Facets and eGEMS within specified time frames.
Responds to phone and written inquiries from internal and external customers regarding enrollment and billing.
Analyzes group payments, reconciles invoices, and ensures correct payment amounts.
Capital Blue Cross is a health insurance company and an independent licensee of the Blue Cross Blue Shield Association. They are consistently voted one of the 'Best Places to Work in PA' and prioritize employee well-being and community involvement.
Proactively contact and respond to prospective students via telephone, email, and SMS using a contact strategy.
Assess and qualify prospective students to determine if Chamberlain's programs meet their needs.
Assist applicants through the enrollment process by collaborating with other departments.
Chamberlain University is a healthcare education institution with over 135 years of history, focused on nursing and health professions. We are the largest nursing school in the country, operating with a culture of care called Chamberlain Care.
Coordinate onboarding, data validation, and adoption activities with partner colleges and universities.
Work with institutional partners to troubleshoot data anomalies in transfer equivalency and program requirements.
Track partner engagement, gather feedback, and communicate needs to product and development teams.
ITHAKA expands access to knowledge and education worldwide through services like JSTOR, Portico, and Ithaka S+R. They foster a culture of belonging, evidence, speed, teamwork, and trust with a distributed team across the continental US.
Review prospective admissions against approved criteria and schedule assessments for voluntary patients.
Respond promptly to inquiry calls and manage clerical duties including paperwork and data entry.
Coordinate with referral sources and arrange transportation for patients to ensure smooth admissions.
White Deer Run provides mental health and substance abuse treatment services. The organization values compassion and patient safety, operating with a focus on guiding patients through the admissions process.