Advise and enroll qualified applicants into healthcare programs through supportive guidance.
Build relationships with prospective students via phone and email communications.
Maintain a thorough understanding of program objectives and enrollment processes.
West Coast University educates students seeking careers in healthcare. The university is a certified Great Place to Work with a student-centric, collaborative culture.
Proactively contact and respond to prospective students via telephone, email, and SMS using a contact strategy.
Assess and qualify prospective students to determine if Chamberlain's programs meet their needs.
Assist applicants through the enrollment process by collaborating with other departments.
Chamberlain University is a healthcare education institution with over 135 years of history, focused on nursing and health professions. We are the largest nursing school in the country, operating with a culture of care called Chamberlain Care.
Initiate and handle outbound and inbound calls to set appointments and conduct interviews with prospective learners, guiding them through the Discover, Commit, Start Application journey.
Provide daily activity reports, generate leads through referrals, and maintain accurate records in the learner management system while ensuring compliance with accreditation standards.
Review applicant documentation and eLearn assessments to determine suitability for admission, collaborating with other functions to deliver high-quality enrollment support.
Nightingale Education Group is a healthcare education institution focused on higher learning in healthcare professions, using a blended-distance learning platform to transform rural health landscapes. The company has graduated nearly 5,000 nurses and fosters a community built around shared purpose and professional development.
Serve as the first point of contact for prospective families, driving qualified opportunities for the Account Executive team.
Conduct high-volume outbound outreach via phone, email, SMS, and sales platforms to engage and nurture leads.
Maintain accurate records in HubSpot and meet or exceed monthly performance goals.
Empowerly is an education technology company that personalizes college and career counseling, empowering students to achieve their academic goals. They are a rapidly growing, mission-driven, venture-backed company with a unified team committed to collaboration, data-driven decisions, and empowerment.
You will provide strategic consultative sales counseling to prospective students through phone, email, and live chat to navigate the enrollment process.
You will optimize operational efficiency by handling live chat, responding to calls, and executing accurate data reporting.
You will promote Blueprint’s tutoring, classroom, and online courses with a tailored approach to meet customer needs.
Blueprint is an education technology company that uses technology and data to create personalized learning experiences for test prep. The team is passionate about education and values autonomy, flexibility, and a low-ego high-energy culture.
Manage enquiries and enrolments to meet targets while providing high-quality service to clients and stakeholders.
Develop and maintain strong understanding of courses, employment outcomes, and market positioning.
Ensure compliance with TEC rules, Code of Practice, and company policies.
Yoobee Colleges is New Zealand's largest specialist creative and technology college, providing education in animation, filmmaking, design, technology, and game development. The company fosters a diverse and inclusive culture with a collaborative and supportive environment.
Empower students from enrollment through graduation by providing concierge-level support and proactive outreach.
Manage a high volume of inbound and outbound calls, texts, and virtual advising appointments to guide students.
Partner with students to interpret academic requirements, select courses, and co-create term-specific academic plans.
University of Maryland Global Campus (UMGC) is a public university that provides online and hybrid education to adult learners worldwide. UMGC employs a large staff and fosters a fast-paced, technology-driven culture focused on student success.
Provide comprehensive academic and college advising to students with diverse interests and abilities.
Manage a caseload of students and collaborate with a team of coaches and counselors.
Deliver webinars and assist with marketing endeavors as needed.
The Princeton Review is a leading tutoring, test prep, and college admission services company. It has a network of more than 4,000 teachers and tutors, and has helped millions of students achieve their goals through online and in-person courses.
Build long-term, positive relationships with families, providing timely updates and support throughout the study abroad journey.
Collaborate with coaches and officers to ensure services meet family needs and track key performance indicators.
Coordinate cross-department communication to align messaging and deliver quality service.
InGenius Prep helps students apply to U.S. colleges and graduate schools. Founded in 2013, the company has grown to over 190 full-time and 600 part-time employees with offices in the U.S., Canada, China, and other countries, fostering a fast-paced and team-oriented culture.
Lead consultative intro calls with parents and students to understand goals and recommend programs.
Own the relationship from first touch through enrollment, building trust and ensuring a smooth experience.
Close deals across programs, meeting monthly and quarterly sales goals through strategic follow-up.
Inspira Education Group is an edtech startup that democratizes access to high-quality coaching for students worldwide. As one of the fastest-growing edtech firms, they are backed by leading venture capital firms and investors.
Schedule, confirm, and manage appointments for benefit counselors, coordinating daily schedules to maximize efficiency and accommodate client needs.
Provide outstanding customer service by assisting clients with scheduling questions and general benefit enrollment information, maintaining accurate records.
Support the benefit team with administrative tasks including data entry, report preparation, and rescheduling appointments as needed.
Hilb Group is a Top 25 middle-market independent insurance broker offering expertise in property & casualty, employee benefits, HR consulting, and retirement services nationwide. The firm provides the resources of a big broker with the personal service of a small agency, driven by values of trust, passion, integrity, and growth.
Provide dedicated support to graduates navigating online web applications and pre-employment onboarding requirements.
Proactively reach out to graduates to ensure timely completion of assessments and documentation.
Utilize systems to maintain accurate records and contribute to training peers on effective support strategies.
Ultimate Medical Academy is a non-profit healthcare educational institution offering online and on-campus programs with a national presence. Founded in 1994 and headquartered in Tampa, Florida, it fosters a culture of integrity, student focus, and team member success.
Provide 1-on-1 counseling to build extracurricular profiles and applications.
Edit essays and provide feedback to foster independent writing skills.
Collaborate with a team of counselors and a senior mentor to support student progress.
InGenius Prep assists students in applying to U.S. colleges and graduate schools. They have over 320 employees and 600 part-time staff across 15 countries, with a fast-paced, team-oriented culture.
Guide students through the admissions journey, including developing academic and extracurricular plans and reviewing essays.
Keep up to date with college admission changes and advise on standardized testing, college lists, and application strategies.
Support a wide range of students including transfer, undergraduate, postgraduate, and international students.
Empowerly is an education technology company that personalizes college and career counseling. It is a rapidly growing, mission-driven, and venture-backed company with over $30 million in funding from investors.
Responsible for accurately entering group and member enrollment data into Facets and eGEMS within specified time frames.
Responds to phone and written inquiries from internal and external customers regarding enrollment and billing.
Analyzes group payments, reconciles invoices, and ensures correct payment amounts.
Capital Blue Cross is a health insurance company and an independent licensee of the Blue Cross Blue Shield Association. They are consistently voted one of the 'Best Places to Work in PA' and prioritize employee well-being and community involvement.
Provide comprehensive support to students in financial aid, student accounts, registration, and administrative processes.
Serve as a primary point of contact, ensuring accurate information and timely resolution of issues.
Collaborate with internal teams to maintain compliance and enhance the student experience.
The partner company offers career-focused education programs to support student success. The organization fosters a collaborative and mission-driven culture, with a focus on remote work and innovation.
Handle inbound calls from students and family members regarding student loan applications, payments, and eligibility.
Provide accurate information and support to help students manage their finances for university.
Work in a fast-paced contact centre environment, meeting quality and handling time targets.
Teleperformance is a global business process outsourcing company specializing in customer service and support. They are certified as one of the top 36 best workplaces in the UK and are driven by a passion to deliver real results for clients.