Coordinate communications and escalate critical findings to ensure timely patient care.
Monitor radiology workflows and report metrics to leadership.
Assist with outside reads, research orders, and IT issue resolution.
The Ohio State University is a top-20 public university with one of America's leading academic health centers. We are a team of dedicated colleagues with a strong sense of community and an unwavering commitment to excellence.
Serve as a key point of contact for patients scheduling diagnostic imaging services including CT, MRI, mammography, and more.
Manage high-volume inbound and outbound patient interactions to coordinate appointments and address inquiries.
Document all interactions accurately in compliance with HIPAA and client protocols while navigating multiple systems.
Carenet Health is a healthcare contact center company that provides patient support and scheduling services. The company fosters a collaborative, innovative culture with a focus on empowering growth through trust and accountability.
Manage incoming phone calls and fax requests to schedule outpatient tests, ensuring a seamless patient experience.
Complete pre-registration of scheduled patients and verify all valid provider orders are accurately obtained.
Maintain scheduling system, check insurance eligibility, and demonstrate knowledge of medical insurances.
CommonSpirit Health operates over 700 care sites across the U.S., including clinics, hospitals, and virtual care services. With a large workforce, they are committed to building healthy communities and advocating for the poor and vulnerable.
Greet and communicate with patients warmly through virtual platforms, assisting with questions and check-in processes.
Manage administrative tasks including data entry, document preparation, and maintaining organized digital files.
Coordinate with team members to ensure timely follow-ups and support operational projects.
Evolve Physical Therapy provides physical therapy services to patients. The company is a growing healthcare organization focused on patient experience and operational efficiency.
Transcribe clinical notes and document patient encounters accurately in the EHR system.
Upload medical records and supporting documents to payer portals as needed.
Communicate clearly with physicians and clinical staff in English and participate in regular check-ins.
Skilled Wound Care is a wound care medical services company that supports physicians across the United States. It is a Great Place to Work-Certified organization for the third year in a row, with 95% of employees reporting it as a great place to work.
Verify and collect patient demographic and insurance information through direct data entry into the electronic medical record.
Conduct face-to-face or telephonic interviews with patients to secure information for requested services.
Demonstrate customer-centric focus and achieve performance standards defined by Integrated Patient Scheduling Management.
NAH is a healthcare network serving Northern Arizona, providing a range of medical services. It is a large organization with thousands of employees, focused on patient-centered care and innovation.
Complete pre-charting and post-charting of comprehensive home health assessments in MatrixCare EMR.
Ensure documentation accuracy, compliance with regulatory standards, and strict confidentiality per HIPAA.
Collaborate with nurses to review and finalize patient records while maintaining strong attention to detail.
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff through a global network. They connect clients with qualified professionals and offer tailored services to meet unique business needs.
Handle a high volume of inbound and outbound calls in a fast-paced environment.
Schedule, confirm, reschedule, and cancel medical appointments accurately.
Document call outcomes and appointment details accurately in internal systems.
We are a fast-paced, insurance-related environment focused on providing compassionate assistance to patients. Our team is metrics-driven and we value strong phone skills and attention to detail.
Evaluate AI agent conversations for acute symptom triage, diabetes management, and travel health guidance.
Score and annotate agent performance using structured rubrics and provide actionable feedback.
Participate in calibration sessions and help refine test scenarios for clinical safety.
Hippocratic AI develops AI-driven clinical agents to support healthcare delivery. As a specialized AI company, it focuses on patient safety and clinical accuracy, engaging clinical experts to evaluate and refine its systems.
Provide professional, empathetic phone support to patients and customers throughout the sleep testing process.
Troubleshoot equipment issues and coordinate scheduling for overnight studies with attention to detail.
Document interactions accurately, escalate concerns, and maintain confidentiality per HIPAA requirements.
Beacon Biosignals is transforming precision medicine for the brain with an at-home EEG platform for clinical development and diagnostics. They have nearly 100,000 patients in their Clinico-EEG database and foster a collaborative, patient-focused culture.
Manage incoming calls, emails, and patient inquiries for a remote dental practice.
Schedule appointments, verify insurance, and handle patient check-in/out.
Maintain accurate patient records and communicate with dental staff.
SnappyCX provides remote staffing solutions for dental and medical practices. They operate with a remote team dedicated to matching skilled professionals with healthcare clients.
Provide expert support and training for Intuitive's digital solutions in clinical settings.
Perform workflow analysis, customization, and optimization for customer objectives.
Build relationships with key opinion leaders and drive product adoption and utilization.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. The company is a large, collaborative team of engineers and clinicians focused on transforming healthcare through innovation.
Updates patient accounts with information received from hospitals and follow-up with Contact Specialist.
Accesses client connections/computer system to obtain information required to update accounts.
Performs special projects or tasks as assigned and assists IT in resolving access issues.
Revecore helps hospitals recover the revenue they've earned through specialized expertise and proprietary technology. Trusted by over 1,300 hospitals across 48 states, they have built a supportive and innovative workplace where people support one another.
Act as the clinical and administrative lead for Cooper 365, handling phone matters, patient check-in/out, and appointment scheduling.
Provide medical assistant support including vital screening, EHR maintenance, document scanning, and ensuring patient paperwork is completed.
Manage referrals, recertifications, prior authorizations, and escalate and resolve patient complaints independently.
Cooper University Health Care is a healthcare provider committed to delivering extraordinary care through clinical innovation and advanced technologies. It offers a comprehensive benefits program and opportunities for professional growth, positioning itself as a top employer in South Jersey.
Design realistic healthcare and social assistance scenarios in Assamese reflecting Indian clinical and administrative settings.
Develop structured evaluation rubrics for assessing clinical reasoning, administrative accuracy, and patient safety considerations.
Review and score AI and human-generated responses for medical correctness, operational feasibility, and communication quality.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. We are a global community of linguists, subject matter experts, and language professionals who deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers.
Oversee end-to-end processing of patient referrals and inbound requests, ensuring timely triage and follow-up across international clients.
Serve as the operational bridge between administrative services and clinical teams for seamless workflow efficiency.
Provide administrative assistance with billing workflows and leverage AI to improve and automate processes.
Sword Health is an AI healthcare company building AI Care to deliver personalized care across multiple health areas. With over 1 million members, 2,000+ enterprise clients, and $500M raised, they are backed by leading investors and have 59 clinical studies.
Build trusting relationships with patients and providers to support whole-person care through remote engagement.
Identify and address medical, behavioral, and social needs using clinical insight and motivational interviewing.
Support value-based care by closing gaps, improving quality measures, and reducing avoidable utilization.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Physician-led and driven by empathy, the company leverages AI and predictive analytics to improve patient health and restore provider fulfillment.
Answer incoming patient calls and relay medication refill requests to the physician for approval.
Manage the practice email inbox, including faxes and new patient inquiries, and inform prospects of the waitlist.
Assist with patient questions about upcoming visits and help document SOPs during the transition to a cash-based model.
A primary care physician runs a solo private practice near the Texas-Mexico border, serving a mostly English-speaking patient base with Spanish speakers. The practice is part-time with under 300 patients, currently employing one medical assistant and using a third-party billing company.
Act as the voice of the company by conducting outbound calls and emails to generate new business opportunities and schedule appointments.
Support administrative operations by managing calendars, CRM data, email correspondence, and outreach reports.
Build relationships with healthcare providers and laboratories to expand brand awareness and partnership development.
This company is a mobile phlebotomy business focused on providing concierge-style blood collection services directly to patients. They are a growing startup aiming to expand their brand awareness and build partnerships with healthcare providers and laboratories.