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Company Overview:
- Granicus is a remote-first govtech company serving 5,500 government agencies.
- We are recognized on the GovTech 100 list and a best place to work.
Your Impact:
- Lead the ANZ Customer Success team, coaching trusted advisers.
- Own adoption, retention, risk, and growth across a public sector portfolio.
- Partner with cross-functional teams and use data to improve outcomes.
Who You Are:
- Proven people leader with 5+ years in Customer Success or SaaS.
- Skilled in Salesforce, customer analytics, and stakeholder management.
- Committed to public sector impact and continuous improvement.
About Us:
- We are transparent, inclusive, and safety-focused.
- We have ERGs, Coffee with Mark sessions, and Teams communities.
Granicus
Granicus builds cloud-based digital solutions for government, enabling stronger relationships between agencies and residents. With 5,500 government clients and 300 million citizen subscribers, the company has been on the GovTech 100 list and recognized as a best place to work.