Customer Success Manager (Public Sector) - Tech / SaaS

Nearmap

Remote regions

Australia

Benefits

2w PTO

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Key Responsibilities:

  • Drive retention and growth by managing a large portfolio of government accounts.
  • Own subscription renewals and proactively identify churn risks.
  • Leverage Salesforce data to inform engagement strategies and collaborate cross-functionally.

Requirements:

  • Recent public sector account management experience, preferably State/LAC.
  • Proven track record managing end-to-end renewals cycles for 50+ accounts.
  • Strong negotiation, program management, and communication skills.

Ways of Working:

  • Hybrid role based in Sydney or remote on the Australian East Coast with anchor days.
  • Enjoy hybrid flexibility and a holistic approach to wellbeing.

Benefits:

  • Quarterly wellbeing day off plus four YOU Days annually.
  • Wellbeing and technology allowance, flu vaccinations, and stocked kitchen.

Nearmap

Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that turn property uncertainty into decisive action for planning, building, insurance, and government. The company moves fast, cares about craft, and fosters an inclusive, supportive culture where employees feel a sense of belonging.

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