Manage the bridge loan cycle from setup and disclosures to closing and funding.
Ensure TRID compliance, review title and insurance, and prepare closing documents.
Communicate with partners, agents, and borrowers to deliver exceptional service.
Knock is redefining home buying and selling with its Bridge Loan™ that lets homeowners buy before they sell. Founded in 2015, Knock is a trusted partner for thousands of homebuyers and an Inc. Best Workplace six times.
Support the customer journey from application to funding, gathering documentation and issuing compliant disclosures for on-time closings.
Manage a pipeline of 30 loan closings per month, meeting or exceeding individual quotas and company metrics.
Provide best-in-class customer service, respond to stakeholders, and assist team members with borrower requests and ad-hoc projects.
Knock is a fintech company redefining home buying and selling with its Bridge Loan product, letting homeowners buy before they sell. Founded in 2015, it's a remote-first company with a people-first culture, backed by top investors and named an Inc. Best Workplace six times.
Prepare and send accurate Initial Closing Disclosures to borrowers and review loan documents for compliance.
Manage a pipeline of 50-60 loans per month, troubleshooting closing issues and ensuring smooth fund transfers.
Collaborate with Loan Officers and settlement teams to deliver a flawless customer experience in a fast-paced remote environment.
Knock is redefining the home buying and selling experience with its Bridge Loan product, helping homeowners unlock equity to buy before they sell. Founded in 2015, Knock is a remote-first company with a network of 60,000+ loan officers and agents, recognized as one of Inc.'s Best Workplaces six times.
Lead daily operations of the SPOC department, ensuring compliant, efficient, and customer-focused loss mitigation and borrower assistance.
Manage, coach, and develop supervisors and staff, driving performance, workforce planning, and process improvement.
Partner with Compliance, Legal, Quality, Training, and Operations to implement regulatory changes and mitigate risk.
LoanCare is a full-service mortgage loan subservicer that helps banks, credit unions, and homeowners with loan servicing and loss mitigation. Backed by Fidelity National Financial, a Fortune 500 company, it fosters a culture of integrity, innovation, and collaboration.
Assist clients in securing mortgage financing across Conventional, FHA, VA, and Non-QM loan products.
Prospect and develop relationships with new borrowers while building a referral network with realtors and partners.
Guide borrowers through the full mortgage application and approval process while analyzing financial documents.
LitFinancial is a client-focused mortgage company dedicated to delivering exceptional lending experiences. It is a dynamic, fast-growing organization built with passionate, hardworking go-getters and a culture that emphasizes honesty and performance.
Coordinate development, implementation, and post-launch support of consumer lending products, ensuring alignment with policies and controls.
Monitor loan production and operational performance, identify trends, and support process improvements and remediation activities.
Manage onboarding, training, and ongoing support for third-party origination partners and internal stakeholders.
The company is a financial services organization specializing in consumer lending, including first-lien home equity lines of credit. It fosters a collaborative, detail-oriented culture focused on compliance, continuous improvement, and cross-functional teamwork.
Manage an individual pipeline of loans and review weekly
Handle inbound and outbound calls to negotiate payments and resolve escalations
Explain loss mitigation options and serve as point of contact for active-duty military
LoanCare is a full-service mortgage loan subservicer that supports banks, credit unions, and homeowners. Backed by Fidelity National Financial, the company subservices over 1.8 million loans across all 50 states and fosters a collaborative, growth-oriented culture.
Lead a team of high-performing processors, managing the full performance lifecycle including hiring, onboarding, coaching, and pipeline oversight.
Oversee talent acquisition efforts, lead hiring teams, and conduct call listening audits to coach team members.
Manage projects, analyze data, and act as the main point of contact for escalations, ensuring quality and teachable opportunities.
Splitero is a fintech company that helps homeowners access home equity without monthly payments through its HEI product. The company fosters a culture of transparency and inclusivity, and offers benefits like healthcare, flexible PTO, and parental leave.