Lead and develop a team of QA analysts conducting pre-close and post-close loan reviews.
Oversee quality assurance programs, calibration, and risk identification across the loan origination lifecycle.
Manage workflows, resolve disputes, and translate QA trends into process improvements.
Zippy provides fast, fully online manufactured home loans and insurance to buyers across the United States. It is a remote-first company backed by institutional investors, fostering a collaborative culture focused on affordable housing and financial empowerment.
Lead and develop a remote team of Loan Assistants, providing coaching, training, and performance management.
Own the bridge loan pipeline from setup through post-closing, ensuring SLAs and KPIs are met.
Collaborate with Sales, Underwriting, and Closing to improve processes and deliver timely, accurate service.
Knock is a real estate technology company offering a bridge loan product that enables homebuyers to buy before they sell. They are a remote-first company with a people-first culture and have been recognized as one of Inc.'s Best Workplaces.
Lead daily operations of the SPOC department, ensuring compliant, efficient, and customer-focused loss mitigation and borrower assistance.
Manage, coach, and develop supervisors and staff, driving performance, workforce planning, and process improvement.
Partner with Compliance, Legal, Quality, Training, and Operations to implement regulatory changes and mitigate risk.
LoanCare is a full-service mortgage loan subservicer that helps banks, credit unions, and homeowners with loan servicing and loss mitigation. Backed by Fidelity National Financial, a Fortune 500 company, it fosters a culture of integrity, innovation, and collaboration.
Lead and facilitate weekly sales and training meetings to align team goals.
Develop and manage sales forecasts and track key performance metrics.
Foster a goal-driven sales culture with consistent follow-ups and accountability.
Cube Care is a leading US-based company in the custom-manufacturing industry. The company emphasizes a collaborative, supportive culture with opportunities for career growth.
Lead and develop a team of 8-12 Account Executives to exceed monthly and annual new business sales goals.
Coach reps on sales process, pipeline management, negotiation, and diagnosing client needs.
Analyze data and trends to forecast team results and build a high-performing, professional team.
The Knot Worldwide champions the power of celebration, connecting couples with local wedding professionals through a global online Vendor Marketplace. Each year, we help millions of users and around 900,000 small businesses, and our culture prioritizes employee well-being, growth, and celebrating wins together.
Lead and inspire a team of Functional Assessors and Site Coordinators to meet volume, quality, and customer service targets.
Coach and mentor team members to foster professional growth and high performance.
Collaborate with stakeholders to resolve quality issues and enhance service delivery.
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills, and health & wellbeing services. They are a trusted partner to government and industry, delivering services that create positive social impact and transform lives.
Hire and manage a team of Oscar colleagues with direct responsibility for performance management, growth, and development.
Monitor operational KPIs, conduct root-cause analysis, and construct action plans to drive team performance.
Serve as a central communicator by leading team huddles and connecting colleagues to Oscar's mission, vision, and values.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. They started in 2012 to create a kind of health insurance company that behaves like a doctor in the family, fostering an inclusive culture where people can be their most authentic selves.
Process mortgage loan applications and ensure accuracy and completeness.
Calculate principal, interest, and closing costs, and notify borrowers.
Order credit reports, appraisals, titles, and other necessary documentation.
Capital Bank is a publicly traded community bank headquartered in Maryland, serving clients primarily in Maryland, DC, and Northern Virginia, along with nationwide lending brands. With over $3 billion in assets, it has been named one of the 'Best Banks to Work For' for six of the past seven years.
Partner with hiring managers to understand business objectives and recruitment needs.
Develop and implement proactive sourcing strategies to attract top talent.
Manage candidates through the interview process and provide an exceptional candidate experience.
Attain Finance provides credit solutions across the U.S. and Canada, offering accessible financial services through brands like Cash Money, LendDirect, and Heights Finance. They foster a collaborative, innovative culture where employees' contributions are valued.
Supervise a team of Trial Experience Managers focused on solving customer issues and achieving high customer satisfaction.
Identify and implement process improvements and automation-driven solutions to boost team efficiency and engagement.
Measure and analyze KPIs, conduct performance conversations, and develop strategies to optimize trial-to-paid conversions.
HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs, and SMBs build, automate, and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
Process a queue of loan applications while ensuring compliance with established quality standards.
Handle inbound and outbound calls to verify details and request additional information from customers.
Resolve customer issues via phone, email, or fax and keep customer accounts accurately updated.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered Colossus platform. It serves non-prime consumers and businesses and maintains an inclusive, values-driven culture where employees can thrive.
Lead and support daily team operations, providing coaching, guidance, and professional development to team members.
Manage workflows, staffing, and performance to ensure service levels, KPIs, and quality standards are consistently met.
Coordinate training and process improvements while handling escalated customer issues with empathy and sound judgment.
Our partner provides insurance operations and customer-focused services across the United States. The company fosters a collaborative, inclusive culture centered on continuous improvement, employee development, and integrity.
Manage a team of six employees providing Language Access Services to HHS OMH.
Oversee social media, web content, email campaign, online video, and other multimedia projects.
Manage data collection and analysis projects and monitor progress toward deliverables.
FWI provides language access services to federal agencies like HHS OMH, helping limited English proficiency communities access health information. It is a rapidly expanding company recognized as a Top Workplace for 2024, 2025, and 2026, offering a collaborative environment and growth opportunities.
Act as a consultant to re-engage previous clients and turn paid-in-full status into new funding.
Master a high-volume auto-dialer and use Salesforce to manage lead queues and track funnel stages.
Hit strict activity, conversion, and quota targets while mentoring junior reps and piloting new tech.
Forward Financing is a fintech company providing fast, flexible capital funding to small businesses across America. Since 2012, they've delivered over $5 billion in funding and are recognized as a Best Place to Work with a people-first, performance-driven culture.
Lead process optimization and continuous improvement initiatives across the healthcare organization.
Coordinate cross-functional workstreams and manage project plans to ensure successful implementation.
Monitor risks, prepare executive reporting, and drive accountability through governance practices.
This healthcare organization focuses on improving operational efficiency and accountability across complex enterprise operations. The company values continuous improvement and collaboration, though specific size and culture details are not provided.
Lead and mentor a team of seven recruiters supporting sales and revenue hiring.
Develop and execute recruiting strategies aligned with business goals and workforce planning.
Drive data-driven process improvements to enhance hiring speed, quality, and efficiency.
They are a mission-driven healthcare technology company focused on expanding access to mental healthcare through innovative solutions. Their culture emphasizes diversity, professional development, and a fast-paced, inclusive work environment.
Lead operational strategy across loan fulfillment, customer experience, and collections.
Improve verification efficiency, application-to-funding pull-through, and collections effectiveness.
Manage vendors, ensure compliance, and build a culture of operational excellence.
Happy Money is a consumer finance company that empowers people through simple, transparent loans funded by trusted financial institutions. It is a fully distributed US company with over $7 billion in loans originated to nearly 350,000 people.
Lead a high performing team of recruiters to deliver world-class talent acquisition services to clients.
Build strong relationships with key client contacts and internal stakeholders to achieve partnership goals.
Drive recruiting strategy, metrics, and continuous improvement to meet hiring goals.
Cielo is the world's leading Talent Acquisition Partner, delivering talent acquisition, search, consulting, and digital accelerator solutions. The company provides opportunities to work with the industry's smartest people and take ownership of your success.
Lead an investment team of five associates, owning hiring, coaching, and results.
Run the weekly pipeline review and ensure every deal and pass is understood.
Own match quality and take senior investor conversations at funds and family offices.
Pairs pairs founders with investors from a large, engaged global network, then manages the relationships that turn into meetings. It is built by a small, senior, flat team that ships fast.
Consult with customers on auto loan refinancing and additional protection products.
Manage and maintain a high volume pipeline of prospective customers.
Process finance deals accurately and ethically, meeting conversion goals.
Caribou is a financial technology company that helps drivers refinance auto loans, saving an average of $162 per month. Backed by prominent investors and led by industry veterans, the company is committed to giving people financial freedom.