Lead a fully remote recruitment team, ensuring high standards in candidate assessment, client communication, and hiring outcomes.
Coach and mentor Recruitment Specialists while managing your own searches and overseeing active pipelines.
Use performance metrics to improve team productivity, resolve complex searches, and drive measurable recruitment results.
The company is an international talent acquisition firm providing recruitment services across diverse industries including marketing, sales, creative, and operations. It operates a fully remote internal recruitment team and values ownership, autonomy, and career progression.
Lead a team of 12-16 Incident Coordinators through coaching, goal setting, and performance reviews.
Drive service quality by monitoring calls, completing QA scoring, and providing constructive feedback.
Resolve escalated customer matters and coordinate staffing to maintain smooth operations.
TransUnion is a global information and insights company that helps consumers and businesses transact with confidence through identity protection and data solutions. With over 12,000 associates across 30+ countries, it fosters a friendly, forward-thinking culture that values innovation and inclusion.
Lead and develop a team of 12–14 licensed Customer Service Agents to achieve performance goals.
Drive customer service performance by monitoring metrics, identifying trends, and implementing improvement plans.
Resolve complex customer escalations while modeling exceptional service and professionalism.
Kin makes homeowners insurance simpler and more affordable using data and technology. Founded in 2016, it is a remote-first employer with over 35 states and has earned recognition as a Great Places to Work Certified company.
Lead and support a team of 10+ Admissions Coordinators managing high-volume inbound and outbound interactions.
Hire, onboard, train, coach, and conduct performance reviews while setting clear expectations and providing ongoing feedback.
Monitor KPIs such as admission rates, satisfaction, and time-to-admission, and partner with internal teams to drive improvements.
This company provides behavioral healthcare services, connecting clients and families with appropriate care through an admissions process. It fosters an inclusive workplace focused on connection, evidence-based decision-making, urgency, and continuous improvement.
Lead, coach, and develop a customer service and claims team to achieve operational objectives.
Monitor performance against SLAs, KPIs, quality standards, and customer outcomes.
Act as an escalation point for complex issues and drive continuous improvement.
WNS, part of Capgemini, is a global leader in intelligent operations serving 700+ clients with AI-powered solutions. With over 66,000 employees across 13 countries, we deliver human-led, tech-driven outcomes for clients and communities.
Manage and lead field service teams to deliver exceptional, timely service to customers within the region.
Coach, develop, and mentor direct reports while fostering collaborative, high-performing team environments.
Use data and metrics to track business health, ensure service contract compliance, and escalate and resolve key customer issues.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for technologies like the da Vinci surgical system. The company is a team of engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Lead a high-performing remote service team to drive exceptional customer outcomes and retention.
Coach and mentor 8-10 agents while using data to improve performance and operational efficiency.
Serve as a P&C insurance expert to ensure service quality, compliance, and cross-sell opportunities.
Trellis is a tech company behind Savvy, a licensed insurance agency, rewriting the insurance experience with clean design and a customer-first mindset. We're a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures, with a remote-first team that moves quickly and builds with intention.
Lead and develop a remote team of 8–12 Client Support Coordinators through coaching and clear expectations.
Oversee daily support operations, manage escalations, and drive continuous improvement initiatives.
Leverage performance data and AI-enabled tools to streamline workflows and enhance customer satisfaction.
The company provides personalized customer support across phone, chat, and email, using AI-enabled tools and data science to improve service delivery. It fosters a remote, collaborative culture that values continuous improvement, accountability, and customer-focused decision-making.
Lead a high performing team of recruiters to deliver world-class talent acquisition services to clients.
Build strong relationships with key client contacts and internal stakeholders to achieve partnership goals.
Drive recruiting strategy, metrics, and continuous improvement to meet hiring goals.
Cielo is the world's leading Talent Acquisition Partner, delivering talent acquisition, search, consulting, and digital accelerator solutions. The company provides opportunities to work with the industry's smartest people and take ownership of your success.
Lead and mentor a team of Mid-Market Account Executives to accelerate performance and exceed revenue goals.
Own daily team operations including prospecting, funnel management, forecasting, and negotiation.
Collaborate with sales, marketing, and operations leaders to drive strategy and improve processes.
Fleetio is a modern software platform helping thousands of organizations manage fleet operations. The company is scaling rapidly after a $450M Series D and has been remote-friendly since 2012.
Lead and scale a team of Financial Coaches and Advice Coaches, owning competence, quality, and customer outcomes.
Build training and development frameworks, including T&C schemes, onboarding, and progression pathways.
Optimize the end-to-end customer experience using technology like AI, video calls, and CRM tools.
Moneybox is an award-winning wealth management platform helping nearly two million people build wealth through saving, investing, home buying, and retirement planning. The company is fast-growing, ambitious, and fosters a collaborative, inclusive culture where employees can have real impact.
Set the editorial standard for Antenna's insights and raise the bar on published analysis.
Build and lead a high-performing remote team of analysts, hiring and developing talent.
Run custom data delivery, define KPIs, and partner with clients and leadership to drive engagement.
Antenna is the leading provider of data and analytics for subscription media services in the U.S., offering standardized metrics and competitive benchmarks. As a small remote-first team, Antenna is powered by intellectually curious individuals and backed by top investors.
Lead and support daily team operations, providing coaching, guidance, and professional development to team members.
Manage workflows, staffing, and performance to ensure service levels, KPIs, and quality standards are consistently met.
Coordinate training and process improvements while handling escalated customer issues with empathy and sound judgment.
Our partner provides insurance operations and customer-focused services across the United States. The company fosters a collaborative, inclusive culture centered on continuous improvement, employee development, and integrity.
Serve as an agency expert on P&C, ensuring decisions are of high quality.
Review reports on agent performance and sales results to evaluate your team and inform operational changes.
Coach and mentor agents to achieve quotas while fostering a culture of accountability and results.
Savvy, a Gen Digital Company, is reimagining how insurance is bought and sold with a platform built on innovation, data, and automation. Our team is goal-driven and focuses on performance, coaching, and operational excellence.
Support the design, delivery, and embedding of coaching and leadership development activity across HAAS.
Deliver coaching sessions, group coaching, action learning sets, and reflective practice to build coaching capability.
Develop practical coaching tools, resources, and manager toolkits, and support the iLEAD leadership development programme.
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. They are a trusted partner to government and industry, with a culture built on treating everyone with dignity and ensuring every individual feels valued, respected and recognized for their contribution.
Lead, coach, and develop a team of 8–12 Sales Reps, fostering accountability and continuous improvement.
Drive pipeline generation with clear sales disciplines, process improvements, and data dashboards.
Shape a high-performance sales culture and scalable systems for productivity and quality handoffs.
Brightwheel is the largest and fastest-growing early education platform, trusted by millions daily. We are a three-time Cloud 100 company with a distributed team across US time zones and a customer-focused culture.
Hire, coach, and develop a high-performing team of Account Managers to exceed gross profit goals.
Drive revenue by coaching the team to activate paused campaigns and uncover incremental spend.
Act as a cross-functional leader and culture builder driving best practices and high performance.
Ibotta is a mobile rewards and marketing technology company helping advertisers make every purchase rewarding. The company is rapidly growing and values integrity, boldness, ownership, teamwork, transparency, and good ideas from anywhere.
Lead delivery across a portfolio of engagements, owning client relationships and financial outcomes.
Partner with executives to influence strategy, investment decisions, and account growth.
Guide delivery managers, driving governance, accountability, and capability development.
3Cloud is an Azure-focused professional services firm that helps clients transform their business through cloud migration, modernization, and innovation. The company fosters a collaborative, candid culture where team members challenge each other and focus on collective growth and client success.
Lead and develop a team of 8-12 Account Executives to exceed monthly and annual new business sales goals.
Coach reps on sales process, pipeline management, negotiation, and diagnosing client needs.
Analyze data and trends to forecast team results and build a high-performing, professional team.
The Knot Worldwide champions the power of celebration, connecting couples with local wedding professionals through a global online Vendor Marketplace. Each year, we help millions of users and around 900,000 small businesses, and our culture prioritizes employee well-being, growth, and celebrating wins together.
Lead, mentor, and develop a team of Business Development Representatives to achieve ambitious pipeline targets.
Shape lead-generation strategies in collaboration with Marketing and Revenue Operations.
Coach team members and drive career progression through data-informed decision-making.
The hiring partner is a fast-moving, international organization focused on driving revenue growth through high-performing sales teams. It fosters a fully remote, high-autonomy culture with an emphasis on coaching, professional development, and cross-functional collaboration.