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Responsibilities:
- Initiating cases on the Envoy Platform on the clients behalf as requested.
- Coordinating with new hires and existing client employees with questions about ongoing cases.
- Proactively monitoring case progress against start dates and expected timelines.
Qualifications:
- Relevant work experience; College degree preferred.
- 2-6 years of experience in a client facing and customer service role.
- Experience in immigration industry as a paralegal or in a client/customer facing role highly preferred.
Compensation:
- HOURLY RANGE: $30.00-$33.00 per hour.
- This is a fully remote opportunity open to candidates residing anywhere within the U.S.
Envoy Global
Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service to streamline and expedite immigration processes. They are a growing company with a proactive customer service culture.