Respond to client questions and follow up with resolutions, liaising with cross-functional teams.
Troubleshoot tier-2 requests from foreign nationals regarding account navigation and status.
Lead client and foreign national training on the Envoy app and maintain team materials.
Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service. The company values excellent client service and supports a remote-first culture.
Provide legal and strategic guidance on immigration compliance to clients.
Monitor and ensure Remote's products and services maintain immigration compliance.
Build and strengthen relationships with clients and internal stakeholders, handling escalations.
Remote provides a platform for global employment compliance, recruitment, and payroll management. The company has a future-focused, asynchronous work culture with a globally distributed team across 6 continents.
Serve as the primary point of contact for members seeking legal help across phone, chat, and digital channels.
Conduct detailed intake interviews, verify information, and accurately document cases in CRM systems.
Coordinate attorney consultations and keep members updated as cases move toward resolution.
This partner company provides legal assistance services to members, coordinating intake, referrals, and case management. They foster a structured, fast-paced culture focused on professionalism, confidentiality, and service excellence.
Drive new business development by proactively identifying and prospecting Enterprise customers through outbound strategies and referrals.
Manage the full sales cycle from lead qualification to contract execution, including product demos, negotiations, and closing deals.
Expand market presence by building relationships with key decision-makers and collaborating with internal teams to optimize sales strategies.
Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service to streamline the immigration process. The company is based in Chicago and fosters a dynamic, remote-friendly culture with a focus on growth and collaboration.
Monitor lead pipeline and ensure prompt follow-up and CRM accuracy.
Track sales KPIs, identify bottlenecks, and improve conversion strategies.
Oversee consultation scheduling, follow-up, and smooth transition to case management.
We are a growing U.S.-based immigration law firm. We are looking for a results-driven sales professional to own the client acquisition process and improve conversion rates.
Provide warm, responsive customer support across email, chat, and phone.
Build rapport with customers to understand their needs and guide them through their home-buying journey.
Assign leads to partner agents and troubleshoot inquiries with clarity and care.
Neighborhoods.com and 55places.com are real estate platforms that help home buyers find their next home. The company emphasizes customer service excellence and offers a remote, contract-based work environment.
Serve as the first point of contact for members seeking legal assistance, conducting comprehensive legal intake interviews and assessing service needs.
Coordinate case referrals, attorney consultations, and communications between members and provider law firms while maintaining accurate documentation.
Deliver compassionate, professional service in a regulated environment, meeting performance metrics for quality, productivity, and member satisfaction.
LegalShield provides affordable access to legal and identity protection services, connecting members with provider law firms through its platform. As part of PPLSI, the world's largest legal and identity management platform, it serves over 4.4 million people and more than 140,000 businesses.
Respond to incoming calls, emails, and inquiries professionally and promptly.
Review and qualify incoming inquiries, gather project details, and coordinate calls with appropriate team members.
Maintain accurate records of inquiries, communications, and follow-up activities.
Bitarchitects is a premier architecture, engineering, and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. They offer fully integrated services covering every phase of a project, from design through execution, and pride themselves on being a dynamic and fast-growing company.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Own the product strategy and roadmap for Envoy Global's core immigration case management platform, working closely with architecture and engineering.
Design and run product operations frameworks including planning cadences, governance forums, and operating metrics to enable predictable shipping.
Translate complex compliance and customer requirements into prioritized product roadmaps and partner with Sales, Customer Success, and Legal on go-to-market.
Envoy Global is a proven innovator in the global immigration space. They combine an industry-leading tech platform with holistic service to streamline and expedite the immigration process for employers and individuals.
Own the full client experience with direct audit authority over Client Success Managers.
Run client check-in calls, exit interviews, and design loyalty and referral programs.
Report findings straight to the CEO and act on your own judgment within clear protocols.
Yokly is a company focused on client experience from handover through the life of the account. The company has a small, empowered team with direct access to the CEO, emphasizing autonomy and real authority.
Provide professional and timely service to internal and external customers regarding benefit administration.
Resolve benefit service issues with internal staff and outside vendors.
Perform monthly reconciliation of Carrier invoices to report to customers.
OneSource Virtual (OSV) works exclusively with Workday customers to automate payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers and 92% retention, OSV offers a values-based culture and professional development.
Manage a high-volume book of business, overseeing the full client lifecycle from contract signature to final resolution.
Act as the dedicated point of contact, handling continuous inbound and outbound communications with empathy and professionalism.
Own key case milestones including transportation, documentation, cremation scheduling, and ashes return, coordinating with internal teams.
Meadow is reimagining end-of-life care by combining modern software with compassionate service. The company has grown to become the largest cremation provider in Los Angeles, serving hundreds of families monthly, with a distributed global team that values high standards, empathy, and meaningful work.