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Responsibilities:
- Own end-to-end partner lifecycle management for IBM, including joint business planning and GTM execution.
- Drive partner pipeline development and deal progression in collaboration with field sales.
- Engage partners in customer opportunities and proposal situations.
Cross-Functional Collaboration:
- Operate within cross-functional RACI models covering customer lifecycle and implementation.
- Align with internal stakeholders on roles and execution across delivery activities.
- Partner with Technical Partner Advisors and Marketing for demand generation.
Partner Readiness & Governance:
- Conduct quarterly and bi-annual business reviews with IBM partners.
- Coach and enable remote and in-person partner teams.
- Track performance metrics and escalate risks proactively.
ServiceNow
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. It was founded by engineer Fred Luddy and has a culture focused on freeing people from busywork with an AI-native approach.