Engagement Manager

Role and Responsibilities:

• Own the customer journey, from top-of-funnel to bottom-of-funnel, for our largest and most complex customers.
• Build and maintain trusted relationships with C-level go-to-market executives, serving as their strategic partner and primary point of contact.
• Partner with technical consultants to design, implement, and optimize workflows and processes that support RevOps, sales, and marketing teams.

Qualifications:

• Sales and Marketing Operations Experience: Demonstrated success working across Sales Operations and Marketing Operations.
• CRM Proficiency: Experience managing the technical configuration of Salesforce and/or HubSpot.
• Project Management Tools: Familiarity with tools like Asana, Trello, Jira, or Microsoft Project.

Client Engagement Skills:

• Executive Presence: Experience working directly with C-level go-to-market executives.
• Discovery and Assessment: Ability to conduct comprehensive discovery sessions to identify needs and root causes.
• Proactive Problem-Solving: Capacity to anticipate client needs and address challenges based on industry knowledge.