Works in full coordination with the UK Service Director and other international teams to promote and sell our large portfolio of spare parts.
Manages the Service team, working closely with Project Managers and Site Supervisors in delivering service activities on time and within budget.
Independently supervises his/her assigned service projects and outages, plans bidding and project work and associated resources.
Kanadevia Inova is a global innovation leader in the waste infrastructure space, where they believe in creating a sustainable future through technology and innovation. At Kanadevia Inova, they pride themselves on being at the forefront of waste-to-X technology.
Coordinate daily service team activities and workload distribution.
Provide support to Key Accounts and ensure service performance on-site.
Drive service performance and continuous improvement.
Bruker is a leading analytical instrumentation company, offering advanced solutions across research and development. With over 11,000 employees in over 90 locations, they focus on improving product safety, accelerating time-to-market, and enhancing quality of life through innovation.
Responsible for the installation, support, troubleshooting, repair, and maintenance of all our products.
Ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations.
Provide technical expertise, resolving issues, and delivering outstanding support to valued customers.
Intuitive believes that minimally invasive care is life-enhancing care. They are a pioneer and market leader in robotic-assisted surgery, striving to foster an inclusive and diverse team.
Perform maintenance, troubleshoot, diagnose, and repair Intuitive products in the assigned territory.
Coordinate and perform system/hardware delivery and installation, understanding O.R. protocol and HIPAA standards.
Complete administrative duties, maintain inventory, and support Intuitive teams to facilitate company objectives.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints. They are a pioneer and market leader in robotic-assisted surgery, committed to making a difference and fostering an inclusive and diverse team.
Understand and comply with all department and company policies
Provide technical support to end-users and other Intuitive employees
Troubleshoot, diagnose, and repair all Intuitive products and associated equipment in accordance with procedures and within designated timeframes
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Manage regional field-based business reporting directly to the Head of Operational CS; manage a team of Area Service Managers to achieve all agreed business objectives and goals.
Implement and deliver a Customer Service strategy that aligns to financial and customer service expectations and objectives.
Be a key driver in delivering the best levels of customer service; manage multiple teams in the delivery of customer service targets and objectives.
Jungheinrich is a top company in the material handling equipment and Intralogistics sectors, offering logistics services. They employ over 14,500 employees, with a strong network of sales consultants and mobile service engineers, providing quality consulting and comprehensive service ensuring customer's peace of mind.
Provide on-site service including preventive maintenance, calibration, installation, and training.
Manage inventory, trip planning, and administrative tasks related to service functions.
Troubleshoot, repair, and calibrate instruments at customer sites within the assigned region.
Anton Paar USA sells and supports Anton Paar's range of high-precision measuring instruments. They are a highly diverse, dynamic, and financially sound company that has grown every year since its start in 1986.
Meet or exceed established revenue goals for the Region.
Direct management responsibility for sales Territory Managers, including performance management, skill development, coaching and mentoring of sales technique and territory management.
Manage sales performance of direct reports as it involves opportunity and pipeline development, forecasting and revenue generation.
FUJIFILM Sonosite reinvents how healthcare is delivered with point-of-care ultrasound technology. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging.
Conduct sales calls to healthcare professionals to promote medical products.
Build, cultivate and maintain strong relationships with key stakeholders, located at hospitals, OBL’s and ASC’s.
Provide product information and demonstrations to healthcare professionals.
AngioSafe is a Bay Area medical device company focusing on improving healthcare delivery through state-of-the-art catheter development. They are committed to producing high quality and innovative products to decrease risk and improve outcomes of arterial disease.
Gain consensus from stakeholders to approve the proposed project plan before moving into project execution.
Establish project governance to provide structure, processes, decision-making models, and tools for managing the project.
Coordinate regular meetings with stakeholders to assign and complete work as defined in the project plan.
MIE provides solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers.
Set strategic direction in customer's use of Limble.
Identify risks to retention and opportunities for growth.
Limble empowers the unsung heroes who support the world by revolutionizing the way businesses manage their maintenance operations. They provide a comprehensive suite of software solutions to optimize asset performance and drive operational excellence. Limble's company culture and values are based on collaboration and transparency.